Kinivo WHD110 Wireless 5G HD AV Kit
8
Troubleshooting
1. Not receiving any output / The display is blank
1. Check that all connections are correctly made and that all units are powered on.
2. Check that the blue LEDs are lit on both the Transmitter and Receiver.
3. If the Transmitter or Receiver are positioned horizontally, move them to the vertical position. The vertical position
may help improve the signal quality.
4. Power the Transmitter and Receiver on and off.
5. Reduce the distance between the Transmitter and Receiver then power both of the devices on.
2. The wireless link LED indicator is not lit
1. If the Transmitter or Receiver are positioned horizontally, move them to the vertical position. The vertical position
may help improve the signal quality.
2. Power the Transmitter and Receiver on and off.
3. Reduce the distance between the Transmitter and Receiver then power both of the devices on.
3. The IR Extender does not work
1. Verify if the IR extension cable is correctly connected to the Transmitter unit.
2. Reposition the IR receiving end of the cable to another location near the IR port of your input device (typically in
front of the input device).
3. Verify if the IR transmitter on the Receiver is visible and able to transmit from your remote control.
Warranty
1 Year Limited Hardware Warranty.
Kinivo hereby warrants to the customer of record that this product is in good-working condition and free from defects
in material or workmanship under normal use for a duration of 1 year after the date of purchase. The product has been
tested to meet the highest quality standards in each testing category. In the unlikely event that the product proves to
be defective, Kinivo will repair or replace the product free of charge. If replacement is required and if Kinivo then no
longer carries the same product, then Kinivo reserves the right to substitute the product with a replacement product of
like quality and size, suitable for the intended use.
This warranty is limited to repair or replacement of the mentioned product only, is non-transferable and does not
extend to any product damaged by misuse, natural disasters or any other circumstances beyond Kinivo’s control. The
warranty does not cover or provide for the reimbursement or payment of incidental or consequential damage result-
ing from breach of the limited warranty described above. Except for the limited warranty described above we offer no
other warranties expressed or implied, and other than limited warranty expressly contained herein, we hereby disclaim
any and all warranties, including without limitation any implied warranties of merchantability, suitability or fitness for
a particular purpose.
If your product is not functioning or you have any concerns please contact Kinivo Support before returning the product.
