KINOVA
®
Gen3 Ultra lightweight robot
User Guide
144
Troubleshooting
This section describes troubleshooting for the robot
Troubleshooting resources
There are several resources that can be used to help diagnose issues when they occur:
• KINOVA
®
KORTEX™
Web App
notifications
•
Web App
monitoring - the monitoring page provides useful status information on the robot
components, including the base, all actuators, and the interface. Notably, currents, voltages,
CPU core temperatures and motor temperatures from the sensors are updated in real-time
on the monitoring page
•
Web App
safeties page - when a safety item's warning or error threshold is exceeded, the
safety item will be highlighted in the Robot Configurations Safety page.
• Base controller LED indicators - LEDs on the robot base controller connector panel provide
visual feedback on the robot status
• API errors
• GitHub - information on known issues and workarounds
General tips for troubleshooting issues with the robot
When the robot enters a fault state, the robot will become unresponsive until the fault is
cleared. The gamepad can be used to clear faults - press the left bumper once and proceed.
Open the
Web App
and check the monitoring page for high-level status information on various
components.
Check the
Web App
Notifications page for any recent notifications.
Check the
Web App
Safeties page to see if the robot has passed a warning or error threshold.
If any safety us triggered, the safety item will be Look up the information on the safety for
guidance on handling.
Remember that the behavior of the robot will change as the robot nears singularities or enters
the envelope of protection zones. If robot behavior deviates from what you expect, verify
whether one of these two cases applies.
For API-related errors, check the reference tables for guidance on the source of the error and
how to deal with it.
Kinova recommends updating robot firmware and KINOVA
®
KORTEX™ API packages regularly
to keep up with the latest bug fixes and ensure optimal performance.
If all else fails, try rebooting the robot.
If you're still experiencing issues, contact Kinova support via the website.
Base controller LEDs
This section describes the meanings of the LED indicators on the robot base controller.
Overview
The base controller has two LEDs, one blue and one red / green.