KINTECH ENGINEERING
ORBIT 360 | USER GUIDE
17
Serial number of the product.
Detailed description of the problem, including the events that took place leading
up to the issue.
The settings exported file (.sit file).
When sending us downloaded data you would like us to analyze, please provide
the .log file (raw data), the .txt file (metadata about the logger events and the
download), together with the .sit file.
Please be aware that any failure to comply with the above list will hamper
troubleshooting.