TROUBLE SHOOTING
Is the 20 lb LP gas fuel tank valve turned off?
Turn the 20 lb LP gas fuel tank on.
Is the grill properly connected to the gas supply?
Contact a trained repair specialist or see Installation Instructions.
Is there gas in the 20 lb LP gas fuel tank?
Check the gas level.
Is the igniter working?
Check that the igniter battery is properly installed or check to
see if the battery needs to be replaced. See the “Replacing
the Igniter Battery” section.
Check to see if the grill will match-light. See “Manually
Lighting the Grill and side burner” in the “Outdoor
Grill Use” section.
Check for loose wire connections to the igniter or electrodes.
Check to see if debris is blocking the electrodes.
If a spark occurs anywhere but the igniter tip, replace the
igniter.
Is there excessive fat in the food being grilled?
Keep flame on low or turn one burner off.
Keep the hood up when grilling to avoid excessive flare-ups.
Move food to the warming rack until flames subside.
To avoid damage to the grill, do not spray water on gas flames.
Grill will not light
Is the gas supply fully turned on?
Check that the 20 lb LP gas fuel tank valve is fully open.
Is the gas supply in the 20 lb LP fuel gas tank low?
Check the gas level.
Is the burner properly installed and in good condition?
Check that the burner is installed properly. Check for defects in
the burner.
Burner flame will not stay lit
Is the gas supply fully turned on?
Check that the 20 lb LP gas fuel tank valve is fully open.
Is the gas supply in the 20 lb LP fuel gas tank low?
Check the gas level.
Does only one burner appear low?
Check and clean the burner ports if clogged or dirty. See
“General Cleaning” section.
Is the gas supply hose bent or kinked?
Straighten the gas supply hose.
Is the flame noisy or lifting away from the burner?
Burner may be getting too much air. Check the air shutter
adjustment, see “Check and Adjust Burners” section.
Is the burner flame mostly yellow or orange?
Grill may be in an area that is too windy, or not receiving
enough air. Check the burner air inlets for obstructions.
Check the air shutter adjustment, see “Check and Adjust the
Burners” section.
Flame is noisy, low or erratic
Excessive flare-ups
LP Gas:
For outdoor grills using a 20lb LP gas fuel tank, slowly open the
tank valve.
NOTE
: If flow limiting device activates, your grill may not light. If
your grill does light, the flames will be low and will not heat
properly.
1. Turn tank valve and all control knobs off and wait 30 seconds.
2. After shutting off the tank, very slowly open the tank valve and
wait 5 seconds before lighting.
3. Light the burners one at a time. See “Lighting the Grill and side
burner” section.
Natural Gas:
Gas pressure is affected by size and length of the gas line from
the house to the grill. Contact a qualified gas technician to
provide the Natural gas supply to the selected grill location in
accordance with the National Fuel Gas Code ANSI Z223.1/
NFPA54 - latest edition and local codes.
Low heat
Before calling for assistance, please check “Troubleshooting.” If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you have questions or need to order replacement parts,
contact Customer Service Center at
1-877-373-2301 .
Please direct all correspondence to:
Nexgrill Industries, Inc.
14050 Laurelwood PI, Chino, CA 91710
Please include a daytime phone number in your
correspondence.
ASSISTANCE
Accessories
Natural Gas Conversion Kit
Order Part Number 710-0003
37
Summary of Contents for 720-0891B
Page 9: ...Package parts List 5 6 7 8 1 4 2 10 x4 x2 3 9 x2 9 ...
Page 10: ...Package parts List 14 16 17 11 12 15 x2 13 x2 10 ...
Page 12: ...1 2 D x16 C x16 1 2 12 ...
Page 13: ...3 4 B x1 B x1 Bx1 Bx1 3 4 13 ...
Page 14: ...5 6 6 B x1 Bx1 5 6 x8 14 ...
Page 15: ...7 8 A x6 7 8 15 ...
Page 16: ...6 B x2 6 9 10 16 ...
Page 17: ...Bx4 Cx4 B x8 C x8 A x2 9 10 11 12 17 ...
Page 18: ...B x8 C x8 Bx4 Cx4 A x2 9 10 13 14 18 ...
Page 19: ...11 12 15 16 19 ...
Page 20: ...13 14 17 18 20 ...
Page 21: ...A x2 15 19 20 21 ...
Page 22: ... 16 21 22 17 22 ...
Page 23: ...23 24 23 ...
Page 40: ...NG Conversion Kit Replacement Parts 40 47a 47b 47c 47d 47e 47g 47f 47 ...
Page 48: ...Lista de piezas del paquete 5 6 7 8 1 4 2 10 x4 x2 3 9 x2 48 ...
Page 49: ...Lista de piezas del paquete 14 16 17 11 12 15 x2 13 x2 49 ...
Page 51: ...1 2 D x16 C x16 1 2 51 ...
Page 52: ...3 4 B x1 B x1 Bx1 Bx1 3 4 52 ...
Page 53: ...5 6 6 B x1 Bx1 5 6 x8 53 ...
Page 54: ...7 8 A x6 7 8 54 ...
Page 55: ...6 B x2 6 9 10 55 ...
Page 56: ...Bx4 Cx4 B x8 C x8 A x2 9 10 11 12 56 ...
Page 57: ...B x8 C x8 Bx4 Cx4 A x2 9 10 13 14 57 ...
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Page 59: ...13 14 17 18 59 ...
Page 60: ...A x2 15 19 20 60 ...
Page 61: ... 16 21 22 17 61 ...
Page 62: ...23 24 62 ...
Page 79: ...47a 47b 47c 47d 47e 47g 47f 47 79 Kit de conversión NG PIEZAS DE REPUESTO ...
Page 87: ...Liste des pièces de l emballage 5 6 7 8 1 4 2 10 x4 x2 3 9 x2 87 ...
Page 88: ...Liste des pièces de l emballage 14 16 17 11 12 15 x2 13 x2 88 ...
Page 90: ...1 2 D x16 C x16 1 2 90 ...
Page 91: ...3 4 B x1 B x1 Bx1 Bx1 3 4 91 ...
Page 92: ...5 6 6 B x1 Bx1 5 6 x8 92 ...
Page 93: ...7 8 A x6 7 8 93 ...
Page 94: ...6 B x2 6 9 10 94 ...
Page 95: ...Bx4 Cx4 B x8 C x8 A x2 9 10 11 12 95 ...
Page 96: ...B x8 C x8 Bx4 Cx4 A x2 9 10 13 14 96 ...
Page 97: ...11 12 15 16 97 ...
Page 98: ...13 14 17 18 98 ...
Page 99: ...A x2 15 19 20 99 ...
Page 100: ... 16 21 22 17 100 ...
Page 101: ...23 24 101 ...
Page 118: ...47a 47b 47c 47d 47e 47g 47f 47 118 Kit de conversion pour GN PIÉCES DE RECHAGE ...