KitchenAid 9KSBC2F1, Quick Start Manual

12  

|  TROUBLESHOOTING

TROUBLESHOOTING

Electrical Shock Hazard

Plug into an earthed outlet.
Do not remove earth prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these 
instructions can result in 
death, fire, or electrical shock.

1. 

When the Blender is plugged in and the 

main power On/Off (

I/O

) toggle switch 

is on (

I

), the Blender will go to Standby 

mode (flashing white indicator light). 

However, after 28 minutes of no activity 

the Blender will go into Sleep mode 

and the indicator light will turn off.
•  To wake up the Blender simply flip the 

Start/Stop toggle switch up or down. 

This will put the Blender back into 

Standby mode. 

2. 

If the status indicator light flashes an 

orange color, the Blender is in error 

mode. This can be caused by: using a 

spatula or any other utensil that could 

obstruct the blade to freely spin in the 

blender jar, or having an ice cube or 

hard food in a location that locks up the 

blade.
•  Correct the problem by turning off 

the Blender using the dedicated On/

Off toggle switch in the back, or by 

unplugging the Blender. Remove the 

blender jar from the base, and clear 

the items. Place the Blender back on 

the base, and then turn the Blender 

back on to continue regular use.

3. 

If the Blender stops while blending:
•  After 6 minutes of run time, the 

Blender will automatically shut off 

and go into Sleep mode, and the 

LED light will turn off. You can wake 

the Blender back up using the toggle 

switches (Start/Stop or Pulse High/

Pulse Low). If the Blender stops in less 

than 6 minutes, it is possible there 

is an internal error with the Blender. 

Contact an authorized service center 

for assistance. 

4. 

If the ingredients of a recipe aren’t 

blending:
•  There may be times when an air 

pocket is created around the blade 

causing the ingredients to miss the 

blending blade. Stop the Blender, 

remove the blender jar from the 

base, and use a spatula to rearrange 

ingredients in the blender jar. For 

certain recipes, try adding more 

liquid.

5. 

If you experience an overflow from the 

blender jar:
•  Disconnect the Blender from the 

power source. Remove the jar pad 

from the housing to make sure the 

base is fully dry. The control dial can 

be detached by pulling it off with 

force. Wipe dry, and then replace. To 

avoid damage to the graphics when 

cleaning, don’t apply too much force 

or use abrasive cleansers or scouring 

pads.

If the problem cannot be corrected: 

See the “Warranty and service” section. 

Do not return the Blender to the retailer; 

retailers do not provide service.

©2018 All rights reserved. 

Specifications subject to change without notice.