14
TROUBLESHOOTING
Try the solutions suggested here first before calling for assistance.
If you experience
Possible Causes and/or Recommended Solutions
The refrigerator will not operate
■
Not connected to an electrical supply - Plug the power cord into a grounded 3-prong
outlet. Do not use an extension cord.
■
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
■
Household fuse blown or circuit breaker tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact an electrician.
■
New Installation - Allow 24 hours following installation for the refrigerator to cool
completely.
NOTE: Adjusting the temperature control(s) to coldest setting will not cool the refrigerator
more quickly.
The motor seems to run too
much
Your new refrigerator may run longer than your old one. Energy efficient refrigerators run longer
at lower, more energy efficient speeds. Your refrigerator may run even longer if the room is
warm, the temperature control is set too cold, a large load of food is added, the door is opened
often, or if the door has been left open.
The refrigerator seems noisy
Functional noise can be reduced by
leveling the refrigerator and
ensuring it is located on an even
floor.
The following operational noises are normal:
■
Hissing - When refrigerator comes on the first time or after a long pause in operation.
■
Gurgling - Refrigerant fluid entering the pipes.
■
Buzzing - When the water valve opens or a fan comes on
■
Cracking - When the compressor starts or for models with ice makers, when ice is ejected
from the ice mold and drops into the ice storage bin.
■
Abrupt Clicks - When the compressor switches on and off.
The doors do not open and close
completely
■
The door is blocked open - Move food packages away from door. Push bin or shelf back
into the correct position. Make sure the crisper cover is fully pushed in, so that the back
rests on the supports.
■
The refrigerator is not level - Level the refrigerator.
■
Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and
warm water. Rinse and dry with a soft cloth.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.