KitchenAid Hard Anodized Cookware, Instructions Manual

12

WARRANTY

KITCHENAID COOKWARE LIFETIME LIMITED WARRANTY

Your KitchenAid cookware purchase is warranted to be free of 

defects in material or workmanship under normal household 

use when used according to the instructions furnished with the 

product. If the product is found to be defective upon receipt 

and examination, KitchenAid brand of Whirlpool Corporation or 

Whirlpool Canada LP (hereafter “KitchenAid”) will provide, at its 

sole discretion, product or part replacement with an identical or 

similar item. This warranty is limited to the original consumer upon 

presentation of a dated proof of purchase, and coverage is not 

transferrable.  

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE 

PRODUCT OR PART REPLACEMENT AT OUR DISCRETION AS PROVIDED HEREIN. 

Warranty service may only be arranged by contacting the KitchenAid Customer eXperience 

Center. This limited warranty is valid in the United States, Canada and Puerto Rico and applies 

only when the cooking product is used in the country in which it was purchased. 

WHAT IS NOT COVERED BY THIS WARRANTY

1.  Damage from ordinary wear and tear such as scratches, dents, stains or discoloration to all 

surfaces including nonstick coatings or other damage that does not impair the function of the 

cookware.

2.  Damage due to  improper handling, accident, abuse, misuse, fire, flood, theft, acts of God, 

neglect, corrosion, modification, exposure to extreme temperatures or failure to follow the 

manufacturer’s use and care instructions. 

3.  Damage or breakage of pans or lids due to dropping or impact.
4.  Shipping, freight or insurance fees to deliver replacement parts or return defective products 

to an Authorized KitchenAid Service Center. 

5.  Use of this product in commercial applications.
6.  Minor imperfections or blemishes due to variations in paint, enamel, metals, plastic, silicone, 

ceramic or glass.

7.  Replacement product or parts when used outside the United States, Canada or Puerto Rico. 
8.  Surfaces damage due to chemical interaction or cleaning agents including but not limited to 

scouring pads, abrasive cleaners or automatic dishwashers.

9.  Replacement of cookware sets, only the defective part or item will be replaced.  
The cost of r_epair_ or_ r_eplacement under_ these excluded cir_cumstances shall be bor_ne 

by the customer_.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY LIMITED WARRANTY OF MERCHANTABILITY 

OR LIMITED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO 

1 YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not 

allow limitations on duration of implied warranties of merchantability or fitness, so this limitation 

may not apply to you. This warranty gives you specific legal rights, and you also may have other 

rights that vary from state to state or province to province.  

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND 

CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE 

PRODUCT OR PART REPLACEMENT AT OUR DISCRETION AS PROVIDED HEREIN. 

KITCHENAID SHALL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL 

DAMAGES. Some states and provinces do not allow exclusion or limitation of incidental or 

consequential damages, so these limitations may not apply to you. This warranty gives you 

specific legal rights, and you also may have other rights that vary from state to state or province 

to province. 
Outside the 50 United States and Canada this warranty does not apply. If you need warranty 

service, contact the KitchenAid Customer eXperience Center at 1-888-801-1707 in the USA  

or 1-800-661-6721 in Canada.