11
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These parts will fit right and work
right because they are made with the same precision used to
build every new KITCHENAID
®
appliance.
To locate factory specified parts in your area, call us or your
nearest designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center
toll free: 1-800-422-1230
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer Interaction Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Warranty information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
KitchenAid Canada
Customer Interaction Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Accessories
To ensure the proper functioning of your compactor, use
KITCHENAID
®
replacement parts only. To order replacement
parts or accessories, call 1-800-462-3819 and ask for the
appropriate part number listed below or contact your authorized
KitchenAid dealer. In Canada, call 1-800-807-6777.
Replacement Parts
Replacement Bags - Call for Part Number.
Charcoal Air Filters - Order Part Number 4151750.
Air Fresheners (scent):
Order Part #9872166GA (Fresh Green Apple)
Order Part #9872166L (Lavender)
Order Part #9872166LG (Lemon Grove)
Color Panel Kits and Handles
See section “Installing a Custom Panel” for custom panel
dimensions.
Color Panel with Handles:
Order Part #4396299 (Cobalt Blue)
Order Part #4396300 (Empire Red)
Order Part #4396301 (Majestic Yellow)
Order Part #4396296 (Black)
Order Part #4396297 (White)
Order Part #4396298 (Biscuit)
Handles:
Order Part #9871564 (Brushed stainless steel)
Order Part #9871564W (White)
Order Part #9871564B (Black)
Order Part #9871564T (Biscuit)
