KitchenAid KFGD500EBL00, User Instructions

19

PROBLEM

POSSIBLE CAUSES AND/OR SOLUTIONS

Oven burner flames are 

yellow or noisy

Range converted improperly – 

If propane gas is being used, contact a service technician 

or see the “Warranty” section for contact information.

Oven temperature too high or 

too low

Oven temperature needs adjustment – 

See “Oven Temperature Control” in the “Electronic 

Oven Controls” section.

Convection fan not working

The convection cycle is in the first 5 minutes of operation – 

This is normal. The convection 

fan will start running approximately 5 minutes into the cycle.

Oven door is open – 

If the oven door is opened during convention cooking, the fan will turn off 

immediately. It will come back on when the oven door is closed.

Display shows messages

Power failure (display shows flashing time) – 

Clear the display. On some models, 

reset the clock if needed. See the “Clock” keypad feature in the “Feature Guide” section.

Error code (display shows letter followed by number) – 

Depending on your model, press 

OFF UPPER or OFF LOWER to clear the display. See “Control Display” in the “Electronic 

Oven Controls” section. If it reappears, call for service. See the “Warranty” section for contact 

information.

Start needs to be pressed so a cycle can begin (display shows “PUSH” or “PSH”) – 

See the “Start” keypad feature in the “Feature Guide” section.

Range is in Sabbath Mode (display shows “SAb”) – 

Press OFF UPPER or OFF LOWER 

to exit Sabbath Mode.

Clean cycle did not work 

on all spills

Several cooking cycles between Clean cycles or spills on oven walls and doors –

 Run 

additional Clean cycles. affresh

®

 Kitchen and Appliance Cleaner or affresh

®

 Cooktop Cleaner 

can be used for stubborn soils. See the “Accessories” and “Self-Cleaning Cycle” sections for 

more information.

Oven cooking results not 

what expected

Range is not level –

 Level the range. See the Installation Instructions.

The temperature set was incorrect –

 Double-check the recipe in a reliable cookbook.

Oven temperature needs adjustment –

 See “Oven Temperature Control” in the “Electronic 

Oven Controls” section.

Oven was not preheated –

 See the “Baking and Roasting” section.

Racks were positioned improperly –

 See the “Positioning Racks and Bakeware” section.

Not enough air circulation around bakeware –

 See the “Positioning Racks and Bakeware” 

section.

Darker browning of food caused by dull or dark bakeware –

 Lower the oven temperature 

25°F (15°C) or move rack to a higher position in the oven.

Lighter browning of food caused by shiny or light colored bakeware –

 Move rack to a lower 

position in the oven.

Batter distributed unevenly in pan –

 Check that batter is level in the pan.

Incorrect length of cooking time was used –

 Adjust cooking time.

Oven door was not closed –

 Be sure that the bakeware does not keep the door from closing.

Oven door was opened during cooking –

 Oven peeking releases oven heat and can result 

in longer cooking times.

Rack is too close to bake burner, making baked items too brown on bottom –

 Move rack 

to higher position in the oven.

Pie crusts browning too quickly –

 Use aluminum foil to cover the edge of the crust and/or 

reduce baking temperature.