KitchenAid KSVC 3610, Instructions For Use Manual

15

Troubleshooting guide 

FAULT

POSSIBLE CAUSES

SOLUTION

All the led indicators on the
control panel flash.

Overheating; damage to electronic
circuit.

Switch the machine off and wait for
approximately 15 minutes to allow
cooling and automatic reset of the
thermal overload cutouts.
If the problem persists when the
machine is switched back on again, call
in a technician to replace the power
board 

The led indicator of the STOP
button flashes, accompanied by an
intermittent acoustic signal

Insufficient vacuum in the chamber
(the vacuum sensor fails to signal
minimum vacuum achieved to the
power board).

• Lid not pressed at start of cycle.
• Lid of vacuum container not

properly fitted.

• Lid seal worn or incorrectly

positioned.

• Call out a technician to check the

air circuit, the board sensor and the
vacuum pump.

• Call out a technician to check for

correct opening of the solenoid
valves.

• Vacuum pump thermal overload

cutout. switch the machine off and
wait for approximately 15 minutes.

Upon switching on, all the led
indicators on the control panel
flash for 3 seconds and a long
acoustic signal is emitted. 

Pump oil replacement reminder - the
machine has performed more than
2500 cycles.

Call out a technician to change the
pump oil.

The cycle starts (buttons flash)
but the pump does not work.

Pump thermal overload cutout due to
overheating.

Switch the machine off and wait for
approximately 15 minutes before
switching back on again.

The machine does not switch on

No power supply.

Check electrical connection.

Insufficient vacuum in bag

1. Irregular or insufficient seal on bag.
2. Irregular sealing strip
3. Bag dirty or burst.
4. Bag of unsuitable size for the

product contained inside.

5. Poor pump performance.

1. Position the bag correctly.
2. Check the state of the teflon

covering. Call out a technician to
replace the teflon and check the
sealing element.

3. Change bag.
4. Select a bag in which the product

does not exceed 2/3 the volume.

5. Call out a technician to check the

pump.

The machine does not seal the
bags.

1. Dirty contacts.
2. Sealing bar element broken.
3. No power supply.
4. 3-way solenoid valve blocked or

dirty.

1. Release the sealing bar from its two

pins and, using a toothbrush, clean
the two holes on the bar.

2. Call out a technician to replace the

sealing bar.

3. Call out a technician to check the

wiring and the power board.

4. Call out a technician to replace the

sealing bar.

Problem solving table