background image

15

TROUBLESHOOTING

First try the solutions suggested here and possibly avoid 
the cost of a service call...

Dishwasher is not operating properly

Dishwasher does not run or stops during a cycle

Is the door closed tightly and latched?

Is the right cycle selected? Refer to the “Cycle Selection 
Charts.”

Is there power to the dishwasher? Has a household fuse 
blown or circuit breaker tripped?

Has the motor stopped due to an overload? The motor 
automatically resets itself within a few minutes. If it does not 
restart, call for service.

Is the water shut-off valve (if installed) turned on?

Dishwasher will not fill

Is the overfill protection float able to move up and down 
freely? Press down to release.

Dishwasher seems to run too long

Is the water supplied to the dishwasher hot enough? The 
dishwasher runs longer while heating water. Refer to the 
“Dishwasher Efficiency Tips” section.

A delay automatically occurs in some wash and rinse cycles 
until the water reaches the proper temperature.

Water remains in the dishwasher

Is the cycle complete?

Detergent remains in the covered section of the 
dispenser

Is the cycle complete?

Is the detergent lump-free? Replace detergent if necessary.

White residue on the front of the access panel

Was too much detergent used? Refer to the “Detergent 
Dispenser” section.

Is the brand of detergent making excess foam? Try a different 
brand to reduce foaming and eliminate buildup.

Odor in the dishwasher

Are dishes washed only every 2 or 3 days? Run a rinse cycle 
once or twice a day until you have a full load.

Does the dishwasher have a new plastic smell? Run a vinegar 
rinse as described in “Spotting and filming on dishes” later in 
this Troubleshooting guide.

Condensation on the kitchen counter (built-in models)

Is the dishwasher aligned with the countertop? Moisture from 
the vent in the dishwasher console can form on the counter. 
Refer to the Installation Instructions for more information.

Dishes are not completely clean

Food soil left on the dishes

Is the dishwasher loaded correctly? Refer to the “Dishwasher 
Loading” section.

Is the water temperature too low? For best dishwashing 
results, water should be 120°F (49°C) as it enters the 
dishwasher. Refer to the “Dishwasher Efficiency 
Tips” section.

Did you use the correct amount of fresh detergent? Use 
recommended dishwasher detergents only. Refer to the 
“Detergent Dispenser” section. Never use less than 1 tb (15 g) 
per load. Detergent must be fresh to be effective. Store 
detergent in a cool, dry area. Heavy soil and/or hard water 
generally require extra detergent.

Is detergent caked in dispenser? Use fresh detergent only. Do 
not allow detergent to sit for several hours in a wet dispenser. 
Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and 
cans? If you wash bottles and cans in your dishwasher, check 
for labels clogging the pump or spray arm.

Is the home water pressure high enough for proper 
dishwasher filling? Home water pressure should be 20 to 120 
psi (138 to 828 kPa) for proper dishwasher fill. A booster 
pump on the water supply can be added if pressure is 
too low.

Are high suds slowing the wash arm? Never use soap or 
laundry detergents. Use recommended dishwasher 
detergents only. 

Spots and stains on dishes

Spotting and filming on dishes

Is your water hard or is there a high mineral content in your 
water? Conditioning the final rinse water with a liquid rinse 
aid helps eliminate spotting and filming. Keep the rinse aid 
dispenser filled.

Is the water temperature too low? For best dishwashing 
results, water should be 120°F (49°C) as it enters the 
dishwasher. Refer to the “Dishwasher Efficiency 
Tips” section.

Did you use the correct amount of effective detergent? Use 
recommended dishwasher detergents only. Refer to the 
“Detergent Dispenser” section. Never use less than 1 tb (15 g) 
per load. Detergent must be fresh to be effective. Store 
detergent in a cool, dry area. Heavy soil and/or hard water 
generally require extra detergent.

Summary of Contents for KUDI01DL

Page 1: ...installation and service call 1 800 807 6777 or visit our website at www kitchenaid com or www KitchenAid ca LAVE VAISSELLEENCASTRÉ Guided utilisationetd entretien Au Canada pour assistance composez le 1 800 461 5681 pour installation ou service composez le 1 800 807 6777 ou visitez notre site web à www KitchenAid ca Table of Contents Table des matières 2 Model Modèle KUDI01DL 8531130 ...

Page 2: ...SE 9 Detergent Dispenser 9 Rinse Aid Dispenser 10 Dishwasher Efficiency Tips 10 Cycle Selection Charts 11 Canceling a Cycle 11 Changing a Cycle or Setting 11 Adding Items During a Cycle 12 Option Selections 12 Status Indicators 12 Wash System 12 Drying System 13 Overfill Protection Float 13 WASHING SPECIAL ITEMS 13 DISHWASHER CARE 14 Cleaning 14 Drain Air Gap 14 Storing 14 TROUBLESHOOTING 15 ASSIS...

Page 3: ...njury and tell you what can happen if the instructions are not followed Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow t...

Page 4: ...able for its size and use Remove all shipping plugs from hoses and connectors such as the cap on the drain outlet before installing See Installation Instructions for complete information Tip Over Hazard Do not use dishwasher until completely installed Do not push down on open door Doing so can result in serious injury or cuts Electrical Shock Hazard Electrically ground dishwasher Connect ground wi...

Page 5: ...umber label 4 Water inlet opening in tub wall 5 FLEXI FOLD DOWN flexible tines 6 4 way HYDRO SWEEP spray arm 7 Bottom rack 8 Detergent dispenser 9 Vent 10 Middle spray arm 11 Silverware basket 12 Overfill protection float 13 Heating element 14 Rinse aid dispenser 15 Control panel ...

Page 6: ...r Or press the Start pad to repeat the same cycle and options as the previous cycle The lights on the top control panel will turn off and the cycle will begin If the door is opened during the cycle the cycle and option lights will turn back on NOTE If the dishwasher is not started within 30 seconds after closing the door the cycle and options will revert to the last cycle and options completed IMP...

Page 7: ... left to dry over a period of time Quiet operating tips To avoid thumping clattering noises during operation Make sure lightweight load items are secured in the racks Make sure pot lids and handles pizza pans cookie sheets etc do not touch interior walls or interfere with the rotation of the spray arm Load dishes so they do not touch one another NOTE For built in models keep sink drain plugs close...

Page 8: ...ront can keep the water spray from reaching the detergent dispenser Secure heavily soiled cookware face down in the rack Make sure pot handles and other items do not stop rotation of the spray arm s The spray arm s must move freely Do not load items between the bottom rack and the side of the dishwasher tub because they might block the water inlet opening FLEXI FOLD DOWN flexible tines on some mod...

Page 9: ...ose the dispenser cover It is normal for the cover to open partially when dispensing detergent NOTE Use both sections for cycles with 2 washes Use only the main wash section for cycles with 1 wash See the Cycle Selection Charts for more details How much detergent to use The amount of detergent to use depends on the hardness of your water and the type of detergent If you use too little dishes won t...

Page 10: ...that is too hot can make some soils harder to remove and cause certain detergent ingredients not to function If your water heater is located far from the dishwasher it may be necessary to run the hot water at the faucet closest to the dishwasher to minimize the amount of cold water in the water line To check water temperature 1 Run hot water at the faucet closest to your dishwasher for at least 1 ...

Page 11: ...he drain immediately Remember to drain the dishwasher before starting a new cycle To clear the indicators Press the Cancel pad before starting the dishwasher to clear all options and cycles ChangingaCycleorSetting During the first minute of a cycle 1 Open the door 2 Press a new cycle and or options 3 Check the detergent dispensers They must be filled properly for the new cycle 4 Close the door The...

Page 12: ...dry and some spotting can occur For best drying use a liquid rinse aid Some items such as plastics may need towel drying NOTE Rinse Only automatically uses this option ENERGY SAVER Dry System is an option with all other cycles Control Lock Use Control Lock to prevent unintended use of your dishwasher You can also use the control lock feature to prevent unintended cycle or option changes during a c...

Page 13: ... recommendations before washing Antique hand painted or over the glaze patterns may fade Gold leaf can discolor or fade Crystal Yes Check manufacturer s recommendations before washing Some types of leaded crystal can etch with repeated washing Gold No Gold colored flatware will discolor Glass Yes Milk glass yellows with repeated dishwasher washing Hollow Handle Knives No Handles of some knives are...

Page 14: ...f a drain is clogged the drain air gap protects your dishwasher from water backing up into it The drain air gap is usually located on top of the sink or countertop near the dishwasher To order a drain air gap call your local dealer or in the U S A call the Customer Interaction Center and ask for Part Number 300096 NOTE The drain air gap is an external plumbing device that is not part of your dishw...

Page 15: ...Instructions for more information Dishes are not completely clean Food soil left on the dishes Is the dishwasher loaded correctly Refer to the Dishwasher Loading section Is the water temperature too low For best dishwashing results water should be 120 F 49 C as it enters the dishwasher Refer to the Dishwasher Efficiency Tips section Did you use the correct amount of fresh detergent Use recommended...

Page 16: ... iron content Rewash dishes using 1 3 tsp 5 15 mL of citric acid crystals added to the covered section of the detergent dispenser Do not use detergent Follow with a Normal wash cycle with detergent If treatment is needed more often than every other month the installation of an iron removal unit is recommended Black or gray marks on dishes Are aluminum items rubbing dishes during washing Disposable...

Page 17: ...s repair parts distributors and service companies KitchenAid designated service technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the KitchenAid designated service company in your area you can also look in your telephone directory Yellow Pages For further assistance If you need further assistance you can write to Kitc...

Page 18: ...r costs during the limited warranty period 5 Replacement parts or repair labor costs for units operated outside the United States or Canada 6 Pickup and delivery This product is designed to be repaired in the home 7 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 8 In Canada travel or transportation expenses for customers who reside in remote areas KITCH...

Page 19: ...s réservés Registered Trademark TM Trademark of KitchenAid U S A KitchenAid Canada licensee in Canada Marque déposée TM Marque de commerce de KitchenAid U S A Emploi licencié par KitchenAid Canada au Canada 6 02 Printed in U S A Imprimé aux É U ...

Reviews: