8
Problem
Causes / Solutions
Condensation
• Condensation is caused when warm air meets cool air and the moisture condenses on the fabric.
• Moisture in the tent from cooking, wet gear/clothing and breath vapour can cause condensation.
• Create as much ventilation as possible to reduce condensation. If weather permits, open
windows and doors. Ensure there is an adequate gap between the fly and the tent at all times.
• Remove wet/damp gear and clothing from the tent if possible.
Mildew
• Never put the tent away wet, damp or soiled to avoid mildew. Store in a dry, ventilated area.
• Wash the affected areas with warm water and a soft brush or sponge.
Saggy Fly
• Ensure all of the guy ropes and pegging points are utilised and secure. They should be holding
the fly taut and evenly tensioned. Make sure the ropes are not pegged too close to the tent, as
this reduces the tension on the fly. For best results the angle of the rope should be the same
as the angle of the roof.
• Check the guy ropes and pegs daily.
Rip
• You can temporarily repair small tears with
Tear Aid A
tape (available from Kiwi Camping
stockists).
• For larger tears and permanent repairs consult Kiwi Camping stockist or a canvas tent repairer.
Leaking Seams
• The seams have been heat tape seam sealed. If this begins to lift, cut off the lifted tape and
apply seam sealer.
Unstable Awning
• Ensure the extendable roof pole and curved arch poles are extended until the awning is taut.
Attach securely with hook and loop ties.
• To create a stable awning you will need to use four ropes. One on each side of the awning and
a ‘V’ double guy rope at the front corner of the awning.
• ‘V’ double guy ropes can be purchased from a Kiwi Camping stockist for this purpose.
Air Tube Damage • Firstly, ensure the air tube doesn’t just require extra air. Cooler temperatures at night can make
the air tubes look less inflated. As the day warms up, the air will expand.
• Check the air valve. If debris is in between the one-way seal and the valve, there may be a
slow leak. Deflate the air tube, clean the valve (instructions in Cleaning Section) and re-inflate.
• If the air tube is still losing air:
1. Deflate the air tube completely.
Never undo protective sleeve around an inflated air tube.
Once fully deflated, unzip the tent sleeve and gently remove the air tube.
2. Lay the air tube down as flat as possible (ensure tube doesn’t come into contact with
anything sharp or abrasive). Untie the zip fastener and un-zip the outer sleeve completely.
Push the air valve through the outer sleeve and allow the clear inner air tube to come free.
3. Re-attach the air valve into the clear inner air tube. Inflate the clear inner air tube and see if
you can feel or hear an air leak. Add a spray of water, or dip the air tube into water and watch
for bubbles. Mark the damaged area and deflate the air tube.
4. Allow to dry. Clean area around the damage with an alcohol swab. Allow to dry. Use
Tear Aid
B
to cover an area about 2.5cm around the damage, follow instructions until repair has cured.
5. Unscrew air valve from clear inner air tube. Replace inner into the outer sleeve. First, feed
the air nozzle through the outer and reattach the valve ring until it is secure. Gently feed the
rest of the inner air tube into the sleeve, keeping it flat so it doesn’t twist. Once back in the
sleeve, gently zip up the outer sleeve so it does not snag on the clear inner air tube.
Re-attach zip fastener.
6. Feed the tube back into the tent sleeve, zip up and then inflate. If
Tear Aid B
is still curing, do
not over-inflate.
• To view a video on how to fix an air tube, go to www.kiwicamping.co.nz or Kiwi Camping on
Youtube.
• If a new tube is required, contact your Kiwi Camping stockist and quote the number on the air
tube as a reference.
Trouble Shooting
Distributed by: Aber Living, Hamilton, NZ
www.kiwicamping.co.nz
5040-09/19
