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SHELTER CARE INSTRUCTIONS

PLEASE READ ALL OF THE SHELTER CARE 

INFORMATION AND INSTRUCTIONS INCLUDED WITH 

THIS SHELTER BEFORE USING YOUR SHELTER FOR 

THE FIRST TIME.
1.  Before you use your new shelter, fully unpack 

and pitch it at home. It is important to familiarise 

yourself with the set up procedure and the various 

features.

2.  Select a site that is level, clear of any sharp 

objects, is dry, will drain well if it rains and is 

protected from wind and other elements.

3.  Keep clear of overhead power lines and trees when 

setting up your shelter.

4.  For best and easiest results, enlist the help of at 

least one other person to assist in pitching the 

shelter.

5.  Keep all flame and heat sources away from this 

shelter fabric. Do not use open flame or gas 

appliances in or near your shelter.

6.  Do not use aerosol sprays or any solvent based 

products in or around your shelter as these could 

damage the fabric or special coatings. These 

products include but are not limited to: repellent 

spray, hair sprays, alcohol, detergents, fly spray, 

petrol, kerosene etc.

7.  Please note, the warranty on this shelter will 

be deemed void if the product is used for any 

purpose other than a temporary, recreational use 

shelter.

8.  Especially in windy conditions, it is essential that 

you attach guy ropes and fasten them to the 

ground. We suggest you insert the pegs into the 

ground at a 45° angle towards the shelter, not 

straight down. Please note, your shelter will not be 

covered under warranty if wind damage occurs.

9.  Use all of the guy ropes and pegs included to 

ensure your shelter is secure and to prevent 

damage to both yourself and the shelter. Check 

guy ropes/pegs daily.

10. To clean your shelter, only ever use a soft sponge 

and warm water. DO NOT use excess force or 

other harsh cleaners to remove marks from 

shelter.

11. Ensure the shelter is completely dry and clean 

before storing away and ensure to store it in a dry 

environment.

IMPORTANT:

1.  Under certain conditions (cold weather, high 

humidity etc.) condensation may form on the 

inside of your shelter. Condensation can occur for 

many reasons including vapour from your breath, 

perspiration, cooking nearby or wet clothing inside 

your shelter. This does NOT mean your shelter 

is leaking through the fabric. You can minimise 

condensation by airing out your shelter during the 

day and by removing any wet clothing/towels etc.

2.  Try to avoid pitching your shelter under trees as 

tree limbs, falling leaves, sap, bird droppings or 

excess water dripping from the trees can cause 

damage to the shelter fabric and its special 

coatings resulting in leakage or discolouration.

3.  Only remove the shelter pegs by pulling on 

the peg itself. NEVER pull on the shelter or the 

webbing loops to remove pegs as it could result in 

damage to the shelter or personal injury.

4.  DO NOT leave shelter pitched for weeks at a time 

as extended exposure to the sun’s ultraviolet rays 

can damage and/or cause it to discolour. Your 

shelter will not be covered under warranty if you 

leave it up for many weeks at a time.

5. STORAGE: 

NEVER store your shelter wet or dirty (even for 

short periods of time). 

NEVER store your pegs or poles inside your 

shelter. Always use the separate bags they are 

supplied in.

6.  You may want to insure your shelter against loss 

or damage. 

WARRANTY INFORMATION

The warranty period for this shelter is found on 

the packaging and full details are on the Kiwi 

Camping website - www.kiwicamping.co.nz.

Key points:

The original purchaser of this product is offered a 

warranty if during this time period the product fails 

due to a fault in either materials or workmanship. 

Service under this warranty is available by returning 

the product, with your proof of purchase, to where 

it was purchased. If after inspection it is determined 

that the product is defective, we will repair or 

replace it (at our discretion) free of charge. This 

warranty does not cover misuse, damage caused by 

accident, storm or wind damage, mildew, neglect, 

UV degradation and fair wear and tear. Please note, 

the warranty on this product will be deemed void 

if the product is used for any purpose other than 

a temporary shelter. If the claim is not deemed a 

warranty or is outside it’s warranty period, we can 

repair the product at a nominal cost.

Distributed by: Aber, Hamilton, NZ
www.kiwicamping.co.nz
5199-04/20

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