14
Safety Cut-Out System
Please do not obstruct the air vents of the electric fire. This appliance has a ‘self resetting’ safety cut out system.
This will activate if the air inlets or outlets are obstructed. If the Electric Fire is obstructed, it will overheat. If the
temperature exceeds 85°C, the heater element will cut out, until a safe temperature is regained.
When the device is activated the heater will not operate. If this occurs, the unit can be reset using the following
procedure:
1. Turn the fire off by depressing the on/off switch on the unit.
2. Unplug the power cord form the electrical mains supply socket and leave it disconnected for at least 10 minutes.
3. Ensure that the air vents are free from obstruction.
4. Plug the power cord back in to the mains socket.
5. Turn the fire back on.
6. If the fire fails to operate, check the fuse in the plug.
7. If the fuse in the plug is OK and the fire is still not functioning, contact a qualified service person.
Troubleshooting
Problem
Possible Cause
Suggested Solution
The fire won’t turn on.
Mains plug is not plugged in.
Check the mains socket to ensure the
plug has been inserted correctly.
The On/Off switch hasn’t
been switched on.
Switch on using the operation switches.
The fuse in the plug has blown.
Check and change the fuse in the plug.
No heat.
One or both of the heat selector
switches haven’t been switched
on.
Ensure that the heat selection switches
have been correctly switched on.
Heater operates and then the
heat cuts out.
The safety cut-out may have
operated.
Follow the procedures as outlined in
the “safety cut-out device” section.
Cleaning and Care
• Unplug the appliance and allow the unit to cool down completely before cleaning.
• There are no specific requirements for the care of this unit, other than general cleaning.
• Brushed stainless steel (silver) fires can be cleaned using a cloth and a propriety cleaner. Other features (non-
silver) can be cleaned using a damp cloth.
• If the supply cord is damaged, it must be replaced by a suitably qualified person.
• The area around the fire should be kept free from animal hair, lint and other extraneous material that may be
drawn into the workings of the appliance which could affect its performance.