17
EN
Problem
Possible Cause
Suggested Solution
The Ice made is
too large and with
pieces sticking
together.
Water temperature is too
low.
Select small size.
Ice of previous cycles left
in the water tray.
Take out the ice under the
standby state.
The program of
making ice is
correct, but no ice
come out.
No coolant in compressor. Call the service centre.
Compressor is damaged.
Fan motor is damaged.
All indicators
twinkle
simultaneously.
The ice is not access to ice
board.
Unplug the power and plug
again to restart the machine.
The movable detect device
the ice board is damaged.
Call the service centre.
The ice is full to
reach the ice
board, but no full
indicate.
The movable detect device
the ice board is damaged.
Call the service centre.
The indicate light is
damaged.
Important Notes
• It is normal for the compressor and condenser surface to reach temperatures between
70°C and 90°C during operation and surrounding areas may be very hot.
• Due to fast freezing, ice cubes may appear “Cloudy”. This is air trapped in the
water and will not affect quality or taste of ice.
