25
EN
Problem
Possible cause
Suggested solution
The ice-making
cycle seems
normal but no ice is
produced.
The ambient temperature or
water temperature is too high.
Use the appliance at an
ambient temperature between
10 °C and 32 °C and fill the
water reservoir with some
cold water.
The refrigerant system is
leaking.
Contact the costumer service.
The refrigerant system is
blocked.
Contact the costumer service.
Poor ice cube
quality
Poor heat dissipation.
Leave a clearance of at least
20 cm to all sides of the
ice cube maker for proper
ventilation.
The water temperature is too
high.
Fill the water reservoir with
water that has a temperature
between 8 °C and 25 °C.
The ambient temperature is
too high.
Use the appliance at an
ambient temperature between
10 °C and 32 °C.