22
TROUBLESHOOTING
The fan does not
start
1) A cable is disconnected.
2) A circuit breaker is
disconnected
3) The switch of the line is in
closed position
4) The batteries are empty
5) The remote control is not
paired
1. Check the electrical
connections
2. Check your circuit breaker.
3. Activate your switch.
4. Change the batteries.
5. Re-pair your remote.
The fan is noisy
1) A screw is lost.
2) Metal parts rub together.
3) The canopy touches the
ceiling.
1. Check and fix the screws.
2. Carefully disassemble the fan.
3. Check the canopy.
The fan vibrates
1) The installation of the blades
is not correctly performed.
2) The fan is on a sloping
ceiling.
1. Review the steps of balancing
your fan
2. Place a triangle piece to your
ceiling before installation to
retrieve the slope, then install the
fan on this piece.
The motor of your fan is guaranteed for 10 years, the electrical
elements are guaranteed for 2 years, except for problems due to
their installation or electrical network.
Keep your purchase invoice. Without it, we cannot implement the
after-sales service.
Our guarantee is a parts guarantee, we send you the necessary parts
for the correct operation of your fan.
WARRANTY
DISCARDING WORN HOUSEHOLD DEVICES
The European directive 2012/19/EU pertaining to electrical and Toronto
DCic waste prohibits such household goods from being discarded with local
refuse services. Worn devices must be collected separately to optimize the
recovery and recycling rates of the components therein to reduce detrimental
effects on the environment and on human health.
