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User Manual EXSIDE EN - v202101
7.2 Troubleshooting EXSIDE
System malfunction Cause
Solution
Mid post
not movable
Roller mechanism is damaged
Contact your service point workshop
Blockage in rail
Unblock
Locking mid-post is
difficult / does not
function
Frozen
Place trailer in heated area
Claw is dirty
Clean the claw at the bottom
Spring broken in sprung locking catch
Secure the handle and contact your service
point workshop
Partial load too heavy in the centre
Roll the front set of doors to the centre
Locking slide block in
mid post has broken off
Too much pressure on the upper rail
Contact your service point workshop
Incorrect securing method
Moveable bulk head
sticks at the mid post
Mid post angled inwards due to load
between door 3/4 and the mid post on
the outside.
Clean the space between door 3/4 and the
mid post when the trailer is empty
Moveable bulk head
sticks at the front
Roller is broken
Replace roller
Joint damaged
Contact your service point workshop
Height difference
Lower upper rail completely
Upper rail does not lift
(high enough)
Valve in incorrect position
Place valve in the correct position
Mechanical blockage
Check for mechanical blockage
Not enough oil
Top up the oil
Too cold, oil too thick
Place trailer in heated area
Frozen due to ice deposits
Upper rail does not
fully lower
Accumulation of dirt on the steel rails
Lift the upper rail and clean the top of the
steel rails
Sheet at the front is stuck between the
bulkhead and
the upper rail
Lift the upper rail and release the sheet
Doors do not close
Pressure caused by load
Use relieves, eventually in combination
with landing legs (see CH 5.10)
Trailer is distorted
Drive carefully to a flat surface
Doors 3 and 4 do not
close
Mid post incorrectly positioned
Fully open both sets of doors, release the
mid post and position it in the right place
Door handle or door
retainer bent/broken
Incorrect securing method
Contact your service point workshop
Too much pressure (wind) on the door
panel
Additional door lock
does not loosen
(liftable upper rail)
Accumulation of dirt
Release the lock using the sheet stick and
contact your service point workshop
Set of doors not fully open
Push the set of doors fully open, hold
down the locking device and pull the set
of doors to the centre
Summary of Contents for Exside
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