34
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Bar and chain
running hot and
smoking.
1. Check chain tension for
overtightened condition.
2. Chain oil tank empty.
1. Tension chain. Refer to Chain
Tension earlier in this manual.
2. Check oil tank.
Motor runs, but
chain is not
rotating.
1. Chain tension too tight.
2. Check guide bar and chain
assembly.
3. Check guide bar and chain for
damage.
1. Re-tension chain. Refer to
Chain Tension earlier in this
manual.
2. Refer to Replacing the Bar and
Chain earlier in this manual.
3. Inspect guide bar and chain for
damage.
Motor runs, chain
rotates but does
not cut.
1. Dull chain.
2. Chain on backwards.
1. Sharpen chain.
2. Reverse direction of chain.
WARRANTY
5-YEAR LIMITED WARRANTY
This 40 V Lithiuim-Ion Cordless 12 in. Chain saw is warranted to the original purchaser from the
If you still have questions or an unresolved issue after going through this troubleshooting guide, or
just want to speak to a Kobalt product expert, please call our customer service department at
1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday – Friday.
This 40 V Lithiuim-Ion Cordless 12 in. Chain saw is warranted for the original user to be free from
defects in material and workmanship.
If you believe that the 40 V Lithiuim-Ion Cordless 12 in. Chain saw is defective at any time during the
to the place of purchase for a free replacement or refund, or call 1-888-3KOBALT (1-888-356-2258)
for warranty service.
This warranty is void if: defects in materials or workmanship or damages result from repairs or
alterations which have been made or attempted by others or the unauthorized use of nonconforming
parts; the damage is due to normal wear, damage is due to abuse (including overloading of the tool
beyond capacity), improper maintenance, neglect or accident; or the damage is due to the use of the
tool after partial failure or use with improper accessories or unauthorized repair or alteration.
This warranty excludes bar and chain.
to state.
