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21
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Bar and chain
running hot and
smoking.
1. Check chain tension for
overtightened condition.
2. Bar lube reservoir empty.
1. Tension chain. Refer to Chain
Tension earlier in this manual.
2. Check bar lube reservoir.
Motor runs, but
chain is not
rotating.
1. Chain tension too tight.
2. Check guide bar and chain
assembly.
3. Check guide bar and chain for
damage.
1. Re-tension chain. Refer to
Chain Tension earlier in this
manual.
2. Refer to Replacing the Bar and
Chain earlier in this manual.
3. Inspect guide bar and chain for
damage.
WARRANTY
5-YEAR HASSLE-FREE WARRANTY
This 40 V Lithiuim-Ion pole saw is warranted to the original purchaser from the original purchase date
If you still have questions or an unresolved issue after going through this troubleshooting guide, or just
want to speak to a Kobalt product expert, please call our customer service department at
1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday – Friday.
This 40 V Lithiuim-Ion saw is warranted for the original user to be free from defects in material and
workmanship.
period, simply return the 40 V Lithiuim-Ion pole saw along with proof of purchase to the place of
purchase for a free replacement or refund, or call 1-888-3KOBALT (1-888-356-2258) for warranty
service.
This warranty is void if: defects in materials or workmanship or damages result from repairs or
alterations which have been made or attempted by others or the unauthorized use of nonconforming
parts; the damage is due to normal wear, damage is due to abuse (including overloading of the tool
beyond capacity), improper maintenance, neglect or accident; or the damage is due to the use of the
tool after partial failure or use with improper accessories or unauthorized repair or alteration.
to state.
