19
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The handle is not
in position.
1. The bolts are not properly
seated.
1. Make sure the bolts are correctly installed
through the handle bars. Check to see if the
hand knobs are tight. Refer to Assembling
the Handles section in this manual.
The snow thrower
doesn't start.
1. The battery is not charged.
2. The switch is defective.
3. Battery is too cold.
4. The battery is not attached to
the motor.
5. Battery may require service
or replacement.
1. Charge the battery by following the
procedures in the battery and charger
manual.
2. Have the switch replaced by an authorized
service center.
3. Remove battery from snow thrower. Bring
battery and charger into warm area for 15
minutes on charge. After 15 mins, remove
from charger and install in snow thrower for
use.
4. Check the connection between the motor
connector and the battery.
5. Call customer service at 1-888-3KOBALT or
replace battery.
The motor is on, but
the impeller does
not turn.
1. The belt is damaged.
1. Replace the belt (see the section entitled
Replacing the Drive Belt).
The snow thrower
leaves a thin layer
of snow behind.
1. The scraper is worn.
1. Inspect the scraper for wear or damage. Re-
place the scraper (see the section entitled
Replacing the Scraper).
If you still have questions or an unresolved issue after going through this troubleshooting guide, or
just want to speak to a Kobalt product expert, please call our Kobalt customer service department at
1-888-356-2258.
