background image

39

Chapter 6

Print is dark.

The captured image is 
too dark.

Try re-taking the picture under 
better lighting conditions or 
change the exposure compensation 
in your camera.
Edit the picture using the computer 
and Kodak EasyShare software.

High print head 
temperature.

Make sure the printer dock is not 
placed in direct sunlight or is not 
operating in a high-temperature 
environment. 
Let the printer dock cool down for 
5 minutes. 

Cooling vents may be 
blocked or dirty.

Check that the cooling vents are not 
blocked or dirty (

page 3

).

Pictures are 
cropped. 

 Your camera is set at 
(4:3) aspect ratio.

If available set your camera to Best 
or Best(3:2) picture quality.
Adjust cropped pictures using the 
computer and Kodak EasyShare 
software. 

You may have an older 
version of EasyShare 
software.

Consider upgrading your 
EasyShare software to version 3.0 
or higher. See

 http://

www.kodak.com/go/
printdockdownloads

.

Printing

Problem

Cause

Action/Solution

urg_00170.book  Page 39  Thursday, August 14, 2003  7:20 AM

Summary of Contents for 4000 - EasyShare Printer Dock

Page 1: ...Kodak EasyShare printer dock 4000 User s Guide Visit Kodak on the World Wide Web at www kodak com ...

Page 2: ...astman Kodak Company 343 State Street Rochester New York 14650 Eastman Kodak Company 2003 Kodak and EasyShare are trademarks of Eastman Kodak Company All screen and print images are simulated P N 6B8576 ...

Page 3: ...ont View 1 1 Printer dock 7 Print mode button 2 Universal insert 3 Paper tray 4 Paper indicator 5 Print button 8 Transfer button 9 Color cartridge indicator 2 4 3 6 7 8 9 6 Print mode lights 5 10 Battery charging lights 10 ...

Page 4: ...ii Product Overview Back View 4 6 7 5 1 2 3 1 DC power connector 2 Color cartridge slot 3 Color cartridge door 4 USB connector 4 5 5 Paper tray door ...

Page 5: ...iii Product Overview Side Views 1 Paper tray 2 Paper path 1 2 ...

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Page 7: ...toring the Color Cartridge 6 Loading the Color Cartridge 6 Handling and Storing the Paper 7 Loading the Paper 8 Inserting the Paper Tray 9 Indicator Lights and Buttons 10 2 Getting Started with Your Camera 11 Installing the Rechargeable Battery 11 Setting Picture Quality 12 Selecting Pictures for Automatic Printing 12 Docking and Charging the Camera 14 3 Printing Without a Computer 15 Printing fro...

Page 8: ...s from Prints 29 Status Monitor Windows system only 30 Canceling Printing 30 5 Care and Maintenance 31 General Care 31 Cleaning the Printer Dock 31 Cleaning the Print Head 32 Clearing a Paper Jam 33 Clearing a Color Cartridge Jam 34 Traveling with your Printer Dock 35 6 Troubleshooting 37 Printing Problems 37 Problems Transferring Pictures 44 Printer Dock Status Lights 45 7 Getting Help 51 Helpful...

Page 9: ...vii Software Help 51 Telephone Customer Support 52 8 Appendix 55 Printer Dock Specifications 55 Accessories and Supplies 57 Safety Labels 58 Regulatory Information 58 Disposal Information 59 ...

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Page 11: ... s Guide open on a Windows system based computer From the File menu select Print In the Print window select Fit to Page With the User s Guide open on Mac OS X From the File menu select Page Setup Change Scale to 200 4 Print as usual What Can I Do With My Printer Dock Use the Kodak EasyShare printer dock 4000 to make high quality 4 x 6 in 102 x 152 mm photos with or without a computer The printer d...

Page 12: ...elcome kit includes user s guide quick start guide registration card Kodak EasyShare software and printer dock software CD 4 Paper tray 5 Print head cleaning tool 6 AC power cord 7 AC power adapter 8 Kodak EasyShare Ni MH rechargeable battery pack 9 Sample photo paper pack 10 pack 10 Sample color cartridge 10 pictures To purchase accessories see a retail dealer of Kodak products or visit www kodak...

Page 13: ... dust free surface out of direct sunlight Make sure airflow around the top and back is not blocked Do not place the printer dock on cloth or carpeted surfaces Avoid areas where ventilation ducts open doors or frequent passersby might expose the printer dock and paper to high levels of dust and debris Airborne dirt particles can cause image quality problems ...

Page 14: ...ad of the universal insert Do not discard the universal insert 1 To remove the universal insert a Push the insert towards the front of the printer and lift the back edge b Push the insert towards the rear of the printer and lift out the front edge 2 To install the custom insert included with your camera a Place the front tabs on the insert in the slots in the front of the printer dock b Fit the ba...

Page 15: ...mera printer dock or computer IMPORTANT Remove your camera from the printer dock when you are connecting power 1 Connect the AC power cord to the adapter then to the back of the printer dock 2 Connect the AC power cord into a power outlet NOTE Your power cord may be different from the one pictured Use the plug that accommodates your type of power outlet ...

Page 16: ...color cartridge photo paper kit 10 pk are included with the printer dock To purchase a color cartridge photo paper kit and other accessories see a retail dealer of Kodak products or visit www kodak com go printerdock 1 Open the color cartridge door on the back of the printer dock 2 Remove the slack in the color cartridge by pushing in on the spool then rotating the cartridge spool in the direction...

Page 17: ...he paper by the edges or by the perforated tabs Do not touch the glossy side of the paper Store the paper away from dirt debris and direct sunlight When not in use place the protective cap on the other end of the paper tray to prevent dirt and dust from getting on the paper ...

Page 18: ...hat is missing perforated tabs 2 Remove the protective cap from the paper tray Do not discard 3 Lift the paper tray cover 4 Load a pack of paper 20 sheets into the paper tray with the Kodak logo side facing down and the glossy side up NOTE Use the upper limit line inside the paper tray as a guide to avoid overloading the paper Do not load more than 25 sheets of paper 5 Close the paper tray cover ...

Page 19: ...y 1 Open the paper tray door 2 Replace the protective cap on the front of the paper tray to catch the completed prints 3 Slide the paper tray in until the tray locks into place NOTE Keep the protective cap on the paper tray at all times ...

Page 20: ...ts Buttons Function 1 Paper light Indicates paper tray is empty or jammed 2 Battery lights Indicates battery charge levels 3 Print button Used to print pictures directly from your camera without a computer 4 Print Mode lights Indicates print selection Order Last All Index 5 Print Mode button Used to select available print modes Order Last All Index 6 Transfer button Used to transfer pictures to a ...

Page 21: ...y pack If you use any other batteries rechargeable or not no charging takes place Install the Ni MH rechargeable battery pack included with your printer dock in your camera Do not use the non rechargeable starter batteries that came with your camera NOTE The battery pack is not charged when you receive it You must completely charge the battery before using your camera ...

Page 22: ...for your camera model to tag and select the number of copies for automatic printing before you place your camera in the printer dock Camera settings vary depending on your camera model For camera models DX4330 DX4530 CX4200 CX4210 CX4230 CX4300 1 Press the Review button then locate a picture 2 Press the Share button Highlight Print then press the OK button 3 Press to select the number of copies 0 ...

Page 23: ...a models DX3500 DX3600 DX3900 DX4900 1 Turn the Mode dial to Review then press the Menu button 2 Press the buttons to display the picture you want to select for printing 3 Highlight the Print Order menu then press the Select button 4 Highlight the Print Order setting you want to use then follow the on screen directions to complete your order 5 Press Select The Print Order icon appears on the LCD s...

Page 24: ...and DX3700 cameras turn the camera off again after you place it into the printer dock Charging begins immediately The camera is now powered by the printer dock instead of the camera battery The Kodak EasyShare Ni MH rechargeable battery pack takes 2 5 to 3 0 hours to fully charge After the battery is charged leave the camera in the printer dock to maintain the full charge The three green charging ...

Page 25: ...e Chapter 2 Getting Started with Your Camera 4 On the printer dock press the Print Mode button to change print modes Order prints pictures tagged for print in your camera s Share or Print Order menu Last prints the last picture taken or the last picture viewed when the camera is docked and in review mode All prints all the pictures in your camera s internal memory and memory card Index prints inde...

Page 26: ...or cyan yellow and magenta The fourth pass places a clear coating that protects and preserves the image quality CAUTION Wait until printing is complete before removing prints the paper tray or the camera Failure to do so can cause paper misfeeds or jams and can damage the printer dock Removing Perforated Tabs from Prints 1 Fold the side tabs away from the print 2 Remove each side tab and discard 4...

Page 27: ...g Printing Press and hold the Print button for 5 seconds The print job is immediately canceled and ejected into the paper tray If you cancel a print during the fourth pass clear coat the print is ejected upon completion 4X ...

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Page 29: ...3 MHz processor or greater 64 MB of RAM 128 MB for Windows XP 200 MB of available hard disk space CD ROM drive Built in USB port Color monitor with a minimum resolution of 800 x 600 pixels High Color 16 bit or True Color 24 bit recommended Internet access for downloading software You must have Administrator rights to install software on this system ...

Page 30: ...MB of available RAM 200 MB of available hard disk space CD ROM drive Built in USB port Color monitor with a minimum resolution of 800 x 600 pixels thousands or millions of colors recommended Internet access for downloading software You must have Administrator rights to install software on this system ...

Page 31: ...operating systems need administrator privileges to install the software See your computer user s guide 1 Before you begin close all software applications that are open on your computer including anti virus software 2 Place the Kodak EasyShare software CD into the CD ROM drive 3 Place the Kodak EasyShare printer dock software CD into the CD ROM drive 4 Load the software Windows OS based computer if...

Page 32: ...ac OS X follow the on screen instructions NOTE When prompted take a few minutes to electronically register your printer dock and software This lets you receive information regarding software updates and registers some of the products included with the printer dock You must be connected to your Internet service provider to register electronically To register later see www kodak com go register 6 If...

Page 33: ...rt the computer 4 From the Start menu select Settings then select Printers 5 Right click the Kodak PD4000 printer icon then select Delete 6 Follow the on screen instructions For Windows 2000 or Windows XP operating systems continue with the next step Otherwise stop here 7 From the Start menu select Settings then select Printers 8 Select Server Properties from the File menu then click the Drivers t...

Page 34: ...instructions Upgrading Your Software and Firmware Take advantage of the latest enhancements to your Kodak software and printer dock firmware Software refers to the applications included on the Kodak EasyShare printer dock software Printer dock firmware is the internal software that runs on the printer dock To download the latest versions of software and firmware visit www kodak com go printerdock ...

Page 35: ...NOT in the printer dock when you are connecting to the computer 1 Make sure the power is connected to the printer dock see Connecting the Power page 5 and the Kodak EasyShare printer dock software is installed on the computer see Installing the Software page 21 2 Plug the labeled end of a USB cable into the labeled USB port on your computer See your computer documentation for details 3 Plug the ot...

Page 36: ...ter dock A new drive appears for the printer dock and the Kodak EasyShare software opens on your computer if it is installed 4 Use the Kodak EasyShare software to transfer pictures from the printer dock to your computer The printer dock Transfer light blinks green while the pictures are being transferred Charging is suspended during transfer See your camera quick start guide or the Kodak EasyShare...

Page 37: ... before printing see Transferring Pictures page 26 Printing with Kodak EasyShare software 1 Make sure the Kodak EasyShare printer dock software is installed see Installing the Software page 21 and the printer dock is connected to your computer see Connecting to a Computer page 25 2 For borderless 4 x 6 in prints set the Kodak EasyShare software settings as follows On a Windows OS based computer Pa...

Page 38: ...paper size is set to Photo Paper 5 Change any other settings if needed then click OK or Print Depending on your application and platform you may first need to return to the main menu and select Print from the File menu Kodak Color Mode The Kodak EasyShare printer dock features two Kodak color mode options Natural to get clear prints with no adjustment in color Enhanced to get richer more vivid col...

Page 39: ...ol select Natural or Enhanced 5 Click OK when complete On Mac OS X 1 Make sure the Kodak PD4000 is selected as the current printer 2 From an application File menu select Print 3 Use to scroll through the available panels and select Color 4 Select Kodak Color 5 Choose Natural or Enhanced 6 Click OK when complete Removing Perforated Tabs from Prints 1 Fold the side tabs away from the print 2 Remove ...

Page 40: ...m Taskbar permanently removes the status monitor icon from the Windows taskbar can be re added by re installing the software About Kodak Status Monitor displays the version of the Kodak EasyShare printer dock status monitor Exit temporarily disables the status monitor The icon will reappear upon Windows startup Canceling Printing On a Windows OS based computer 1 From the Start menu select Settings...

Page 41: ...aper tray exit Keep power and USB cables away from the paper path Keep the surrounding area vacuumed and litter free Keep the printer dock clean Protect the printer dock from tobacco smoke dust sand and liquid spills Avoid placing objects on the printer dock Keep the camera strap away from the paper path Cleaning the Printer Dock CAUTION Disconnect the power before cleaning Do not use abrasives or...

Page 42: ... the print head cleaning tool to clean the print head 1 Disconnect the power cord 2 Open the color cartridge door 3 Pull up on the green lever and remove the color cartridge 4 Insert the cleaning tool white pad facing up into the color cartridge slot IMPORTANT Do not touch or remove the white cleaning pad on the cleaning tool The cleaning tool can only be inserted one way Do not force it into the ...

Page 43: ... CAUTION Do not use force when removing a paper jam 1 Remove the paper tray 2 Disconnect the power cord wait 5 seconds then plug it back in NOTE The printer will reset and eject the paper If the paper does not eject try to remove it manually 3 Replace the paper tray 4 Press the Print button on the printer to resume printing ...

Page 44: ...ks red 1 Open the color cartridge door 2 Pull up on the green lever and remove the color cartridge 3 Remove the slack in the color cartridge by pushing in on the spool then rotating the cartridge spool in the direction of the arrow 4 Reinstall the color cartridge see Loading the Color Cartridge page 6 ...

Page 45: ...1 Disconnect the power cord and remove all cables 2 Remove the paper tray from the printer dock and close the door 3 Protect the paper by removing the protective cap from the front of the paper tray and placing it on the back of the paper tray 4 Repack the printer dock in the original packing box or use the optional printer dock travel bag See a retail dealer of Kodak products or visit www kodak c...

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Page 47: ...ay Remove and re install the paper tray page 8 Fan the paper re install the paper tray then press Print Paper misfeeds or pulls multiple sheets through the printer Too much paper is loaded in the paper tray or the paper is improperly loaded Reload the paper page 8 using no more than 25 sheets The paper tray is improperly installed Re install the paper tray page 9 Paper stops duringmid print Paper ...

Page 48: ...2 The paper may be dusty or dirty Remove dirty paper Print is blank or light The paper is loaded upside down Reload the paper with the glossy side facing up and Kodak logo facing down page 8 The wrong paper is loaded Use only Kodak color cartridge photo paper kit Print is smudged There were fingerprints on the print side prior to printing Handlepaperbytheedgesorbythe removable tabs Print is spotte...

Page 49: ...ure environment Let the printer dock cool down for 5 minutes Cooling vents may be blocked or dirty Checkthat the cooling ventsare not blocked or dirty page 3 Pictures are cropped Your camera is set at 4 3 aspect ratio If available set your camera to Best or Best 3 2 picture quality Adjust cropped pictures using the computer and Kodak EasyShare software You may have an older version of EasyShare so...

Page 50: ...d and re install The color cartridge is improperly installed Check that the Cartridge light appears then re install the color cartridge page 6 The color cartridge is depleted Check that the Cartridge light appears then install a new color cartridge page 6 Nothing happens when you try to print from the camera The camera is not in the printer dock or is improperly seated Replace the camera on the pr...

Page 51: ...ing the Kodak software Theprintjobispaused or held in the print queue Access the printer menu for your system Make sure no check mark appears next to the Pause Printing option The printer is offline Access the printer menu for your system Make sure no check mark appears next to the Use Printer Offline option The computer is transferring images Wait a few seconds then try to print from the computer...

Page 52: ...e software is not fully or properly installed on the computer 1 Disconnect the USB cable from the printer dock 2 Close all software applications 3 Uninstall the software page 21 4 Re install the Kodak EasyShare printer dock 4000 software page 21 5 Reconnect the USB cable to the printer dock page 25 Computer is not running efficiently Considerupgradingyourcomputer to meet the recommended system req...

Page 53: ...oling ventsare not blocked or dirty page 3 Picture file size is large Check your computer configuration for memory There are too many applications running on your computer 1 Disconnect the USB cable from the printer dock page 25 2 Close all software applications 3 Reconnect the USB cable page 25 to the printer dock Computer is not running efficiently Considerupgradingyourcomputer to meet the recom...

Page 54: ...ck page 14 or readjust the camera placement The camera was removed from the printer dock during picture transfer Replace the camera on the printer dock page 14 and try again There are too many applications running on your computer Close all software applications and try again The software is not fully or correctly installed on the computer 1 Disconnect theUSB cable from the printer dock 2 Close al...

Page 55: ...slack in color cartridge ribbon 1 Remove color cartridge and remove slack page 6 2 Re install the color cartridge 3 Press Print to clear error and resume printing Light blinks red The color cartridge is improperly installed 1 Remove and re install the color cartridge page 6 2 Press Print to clear error and resume printing There is a color cartridge jam 1 Install a new color cartridge page 6 2 Pres...

Page 56: ...ress print to clear error and resume printing The paper tray is improperly installed 1 Remove the paper tray check that paper is properly loaded and re install page 8 2 Press Print to clear error and resume printing Light blinks red There is a paper jam 1 Clear the paper jam page 33 2 Press Print to clear error and resume printing ...

Page 57: ...yShare Ni MH rechargeable battery pack page 11 Green lights Battery is less than half charged Camera is on the dock Leave camera on the dock to continue charging Battery is more than half charged Battery is fully charged Leave camera on the dock to maintain charge Red light blinking Battery is not properly installed Re install the battery Battery or connector pin is damaged Check for damage Camera...

Page 58: ...es in the camera Take a picture To change modes push the Print mode button repeatedly The camera is not on the printer dock or is improperly seated Remove the camera from the printer dock and readjust the camera placement The camera is in auto power off Press any button on the printer dock Print Light Light Status Cause Action Solution Light glows steady green The printer dock is ready for printin...

Page 59: ...s in the camera Take a picture The camera is not on the printerdockorisimproperly seated Place the camera on the printer dock page 14 or readjust the camera placement The printer dock is not connected to the computer Connect the printer dock to the computer page 21 The camera is in auto power off Press any button on the printer dock The printer dock is printing from the camera The Transfer button ...

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Page 61: ... dock http www kodak com go printerdock For help navigating through a Windows system based computer and working with digital pictures http www kodak com go pcbasics To download firmware printer dock drivers and EasyShare software http www kodak com go printdockdownloads Forproductsupportoncameras software accessories and more http www kodak com go camerasupport To purchase a full range of digital ...

Page 62: ...ve the following information available Operating system__________________________________________ Processor speed MHz _____________________________________ Computer model __________________________________________ Amount of memory MB ____________________________________ Exact error message you received_______________________________ Version of installation CD____________________________________ Pr...

Page 63: ...71 30 Ireland Eire 01 407 3054 Finland Suomi 0800 1 17056 France 01 55 1740 77 Germany Deutschland 069 5007 0035 Greece 00800 441 25605 Hong Kong 800 901 514 India 91 22 617 5823 Italy Italia 02 696 33452 Japan 03 5644 5050 Korea 0798 631 0024 Netherlands Nederland 020 346 9372 New Zealand 0800 440 786 Norway Norge 23 16 21 33 Philippines 1 800 1 888 9600 Portugal 021 415 4125 Singapore 800 6363 0...

Page 64: ...ts shtml Spain España 91 749 76 53 Sweden Sverige 08 587 704 21 Switzerland Schweiz Suisse 01 838 53 51 Taiwan 0080 861 008 Thailand 001 800 631 0017 UK 0870 243 0270 United States 1 800 235 6325 Outside the United States 585 726 7260 International Toll Line 44 131 458 714 International Toll Fax Number 44 131 458 962 ...

Page 65: ...Voltage input AC Voltage 24 V DC at 1 8 Amps 110 V to 240 V 50 60 Hz Operating Humidity 10 to 86 Relative Humidity Printer Dimensions without camera Width Depth Height 8 0 in 20 2 cm 6 38 in 16 2 cm 3 3 in 8 3 cm Weight 40 oz 1 14 kg Printer Dimensions without paper tray Width Depth 8 0 in 20 2 cm 6 38 in 16 2 cm Printer Dimensions with paper tray Depth 13 2 in 33 6 cm Desk or surface space Width ...

Page 66: ...56 Chapter 8 Color cartridge Width Depth 3 14 in 8 cm 5 21 in 13 25 cm Photo size 4 x 6 in 102 x 152 mm CAUTION Do not use inkjet paper Paper size 4 x 7 13 in 102 x 181 mm Specifications Printer Dock ...

Page 67: ...m go accessories Accessories and Supplies Item Catalog Number Kodak EasyShare printer dock 4000 US without sensormatic tag 825 6901 US with sensormatic tag EAMER LAR GCR APR Canada 859 9268 867 7494 897 2440 198 1992 865 5335 144 7150 Kodak color cartridge photo paper kit PH 40 123 1349 English 116 5257 Multi lingual EasyShare Ni MH rechargeable battery pack 114 8683 Kodak Printer Dock Travel Kit ...

Page 68: ...o radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 reorient or relocate the receiving antenn...

Page 69: ...pareil numérique de la classe B est conforme à la norme NMB 003 du Canada Disposal Information The printer dock and the AC adapter contain a small amount of lead in the circuit board Disposal of this material may be regulated due to environmental considerations For disposal or recycling information contact your local authorities or contact the Electronics Industry Alliance Web site at www eiae org...

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Page 71: ...rging 14 insert installing 4 printing from 15 Canadian compliance 59 canceling printing 17 30 care and maintenance of printer dock 31 cartridge door color iii cartridges clearing jams 34 handling and storing 6 loading 6 specifications 56 status lights 45 catalog numbers for accessories and supplies 57 charging batteries 47 the camera 14 cleaning print head 32 printer dock 31 clearance around print...

Page 72: ...rging the camera 14 door color cartridge iii E electricity connecting 5 55 enhanced color mode 28 environmental requirements 55 F FCC compliance 58 firmware upgrading 24 39 51 formatting page layout 27 front view of printer dock i H handling and storing color cartridges 6 paper 7 help technical 24 51 54 telephone support 52 54 troubleshooting printer dock 37 I indicator lights and buttons 10 inser...

Page 73: ...ter dock 31 modes color 28 monitor requirements 19 20 monitoring printer and print jobs 30 moving printer dock 35 N natural color mode 28 numbers telephone 53 54 O operating temperature and humidity 55 P package contents 2 packing printer dock for moving 35 paper formatting 27 jams clearing 33 loading 8 path ii specifications 56 status light 45 tray i 9 PC system requirements 19 perforated tabs fr...

Page 74: ...nceling 17 30 from camera 15 problems 37 with a computer 27 with other applications 28 problems printing 37 transferring pictures 44 product support 24 51 Q quality setting 12 R regulatory information 58 59 removing perforated tabs from prints 16 29 requirements environmental 55 system 19 resolving problems with printing 37 with transferring pictures 44 S service and support 52 54 setting picture ...

Page 75: ...r customer support 54 Transfer button and status lights 49 transferring pictures 26 44 travelling with printer dock 35 tray inserting paper 9 troubleshooting cartridge jams 34 paper jams 33 printing problems 37 transferring pictures problems 44 U uninstalling software 23 universal camera insert 4 upgrading software 24 39 51 URLs for Kodak Web sites 51 USB cable connections ii 25 V views of printer...

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