Kodak 4000 series, User Maintenance Manual

Page 1: ...Scanner 3000 4000 Series User s Maintenance Guide A 61159 ...

Page 2: ...reliability across the broadest range of document types sizes and thicknesses Expected life figures are offered as guidelines for operations that follow the recommended scanner cleaning procedures in this chapter and that scan document types within the recommended paper types refer to Preparing Documents for Scanning in Chapter 1 General Information Your experience may vary Certain paper types suc...

Page 3: ...5 2 A 61159 May 2002 Lowering the Pod 1 Power down the scanner 2 Disconnect the power cord 3 Remove the output tray ...

Page 4: ...6 Grasp the pod with one hand 7 Pull the release latch with the other hand 8 Gently lower the pod NOTE The pod does not have to be lowered completely in order to clear a document jam refer to Clearing Document Jams in Chapter 7 Troubleshooting Closing the Pod Close the pod by lifting the front of the pod until it snaps into place ...

Page 5: ... are using the document printer Scanner 3520DP or Color Scanner 4500DP only 1 Follow all of the steps in Lowering the Pod in this chapter NOTE You do not have to lower the pod completely to remove the feed module 2 Remove the feed module by pushing it to the right and lifting it out 3 Wipe the rollers with a cleaning pad until all residue is removed 4 Inspect the rollers If the rollers show signs ...

Page 6: ...apter 2 Remove the feed module by pushing it to the right and lifting it out 3 Place the feed module on a flat surface with the side tabs up 4 Press the locking tabs one on each side and pull the upper housing up and away from the rollers 5 Remove one core assembly 6 Replace each tire by sliding the tire off the core ...

Page 7: ...w on the side of the tire It makes no difference in which direction the arrows point Do not overstretch the tire it may tear Make sure that the tire is centered on the core and is lying flat on the core 8 Replace the core assembly in the feed module align the gears 9 Repeat Steps 5 8 for the other core assembly ...

Page 8: ...tabs on the lower housing with the rear tabs on the upper housing 11 Press the upper and lower housings together until they snap into place 12 Replace the feed module by aligning the pins and fitting it into position 13 Close the scanner pod ...

Page 9: ...5981 Use of any other cleaning materials could damage your scanner NOTE Clean the rollers daily if you are scanning carbonless paper or if you are using the document printer Scanner 3520DP or Color Scanner 4500DP only 1 Follow all of the steps in Lowering the Pod in this chapter 2 Open the separator roller access cover 3 Remove the separator roller by pushing it to the right and lifting it out ...

Page 10: ...e the separator roller by aligning the pins and fitting it into position 7 Close the access cover 8 Close the pod firmly Replacing the Separator Roller Tires 1 Follow all of the steps in Lowering the Pod in this chapter 2 Open the separator roller access cover 3 Remove the separator roller by pushing it to the right and lifting it out 4 Replace each tire by sliding the tire off the core ...

Page 11: ...f the tire It makes no difference in which direction the arrows point Do not overstretch the tire it may tear Make sure that the tire is centered on the core and is lying flat on the core 6 Insert the separator roller by aligning the pins in the grooved brackets 7 Close the separator roller access cover 8 Close the scanner pod ...

Page 12: ...853 5981 Use of any other cleaning materials could damage your scanner NOTE Clean the rollers daily if you are scanning carbonless paper or if you are using the document printer Scanner 3520DP or Color Scanner 4500DP only 1 Follow all of the steps in Lowering the Pod in this chapter 2 Remove the feed module by pushing it to the right and lifting it out 3 Open the side access door ...

Page 13: ... with a cleaning pad until all residue has been removed 5 Clean any dust or debris in the slots around the drive rollers 6 Close the side access door 7 Replace the feed module by aligning the pins and fitting it into position 8 Close the pod firmly ...

Page 14: ...ials could damage your scanner NOTES Clean the imaging guides daily if you are scanning carbonless paper or if you are using the document printer Scanner 3520DP or Color Scanner 4500DP only During cleaning avoid getting fingerprints on the imaging guides 1 Follow all of the steps in Lowering the Pod in this chapter 2 Open the side access door 3 Grasp the end of the imaging guide that is behind the...

Page 15: ...ng guide 5 Replace the imaging guide Make sure it is fully seated in its slot 6 Grasp the end of the imaging guide that is in the pod and slowly pull it straight out 7 Wipe the imaging guide with a Staticide Wipe until all residue has been removed 8 Replace the imaging guide in the pod Make sure it is fully seated in its slot 9 Close the side access door 10 Close the pod firmly ...

Page 16: ...low all of the steps in Lowering the Pod in this chapter 2 Open the side access door 3 Grasp the end of the imaging guide that is behind the side access door and slowly pull it straight out 4 Replace the imaging guide Make sure it is fully seated in the slot ...

Page 17: ...2 5 Grasp the end of the imaging guide that is in the pod and slowly pull it straight out 6 Replace the imaging guide in the pod Make sure it is fully seated in the slot 7 Close the side access door 8 Close the pod firmly ...

Page 18: ...nsport Cleaning Sheet CAT No 169 0783 Use of any other cleaning materials could damage your scanner NOTE Clean the paper path daily if you are scanning carbonless paper or if you are using the document printer Scanner 3520DP or Color Scanner 4500DP only 1 Remove the wrapping from the Transport Cleaning Sheet 2 Adjust the paper feeder guides to fit the cleaning sheet ...

Page 19: ...t the feeder guides to fit then feed the cleaning sheet adhesive side up twice through the scanner in landscape orientation 5 Using the same cleaning sheet repeat Steps 2 and 3 but feed the cleaning sheet through the scanner with the adhesive side down NOTE When a cleaning sheet gets very dirty discard it and use a new one ...

Page 20: ...ning carbonless paper or if you are using the document printer Scanner 3520DP or Color Scanner 4500DP only 1 Follow all of the steps in Lowering the Pod in this chapter 2 Remove the feed module by pushing it to the right and lifting it out 3 Wipe the sensors with a clean dry lint free cloth or camel hair brush 4 Wipe the sensor reflective strips directly opposite each sensor 5 Replace the feed mod...

Page 21: ...ng carbonless paper or if you are using the document printer Scanner 3520DP or Color Scanner 4500DP only 1 Follow all of the steps in Lowering the Pod in this chapter 2 Wipe the transport baffles with a roller cleaning pad 3 Dry the transport baffles with a lint free cloth 4 Close the pod firmly ...

Page 22: ...o identical lamps in the scanner The procedure below shows how to replace the lamp behind the side access door Use the same procedure to replace the lamp in the pod NOTE To order lamps refer to Appendix B Supplies CAUTION Lamps that have been operating are HOT Make sure that the lamp has cooled before you replace it 1 Follow all of the steps in Lowering the Pod in this chapter 2 Open the side acce...

Page 23: ...5 22 A 61159 May 2002 3 Remove the imaging guide 4 Grasp the green handle of the lamp connector 5 Slightly raise the edge of the black holder and remove the lamp connector ...

Page 24: ...oned facing the imaging guide Use a slight downward pressure as you push the lamp into the scanner This will help the lamp slide in easily 8 Push firmly on the end of the lamp to seat the lamp into the connector on the other end 9 Replace the lamp connector and push in firmly so that the connector is fully seated 10 Replace the imaging guide 11 Close the side access door 12 Close the pod firmly ...

Page 25: ...aver or diagnostic mode Ready Green Scanner is ready to scan normal operation Scanner is not currently scanning or is not ready to scan due to various hardware or software conditions Scanner is powering up or is in lamp warm up or calibration mode Jam Yellow Not a valid state No paper jams are being detected normal operation Sensor failure or paper jam during scanning Error Red A failure or a docu...

Page 26: ...ocument and remove it NOTE Avoid getting fingerprints on the imaging guides 4 Close the side access door 5 Close the pod firmly Some jams can be cleared without opening the side access door To clear a document jam from the front of the scanner lower the pod slightly remove the document and close the pod firmly For greater access to the area you can remove the feed module refer to Feed Module in Ch...

Page 27: ...ay differ between environments e g in a business document environment images are generally viewed on a monitor whereas in a print on demand environment scanned images are printed To ensure that your scanner is delivering the best image Clean the scanner Contamination within the scanner degrades image quality Refer to Chapter 5 Maintenance for cleaning information Calibrate the scanner at least onc...

Page 28: ...are features refer to the online help in the software Testing the System Two brief tests can be run to check scanner performance self test and scan system test A self test checks the image processing hardware in your scanner A scan system test checks the scanner s ability to capture an image For more information about these tests refer to Testing the System in Chapter 6 Diagnostics NOTE In order t...

Page 29: ... Module 250 for documents stacked near the maximum heights listed above you position the batch 12 7 mm 0 5 in away from the baffle housing documents meet specifications for size weight and height of batched documents etc for thicker documents you press the gap release button during feeding you check the feed module and separator roller for signs of wear and replace these parts if necessary you try...

Page 30: ... 6 Diagnostics and or Chapter 7 Troubleshooting to correct the problem identified in the error log Calibration has failed Make sure that the lamps have been on at least three minutes you are using a proper calibration target Use a clean blank sheet of white paper with a matte surface not glossy The calibration target should be wider than the documents you are scanning It is best to use the 30 5 cm...

Page 31: ...rpendicular to the feed module documents are being fed in the center of the feeder with the full width of the feeder rollers making contact with all documents the feed module separator roller and paper transport rollers are clean 35 6 cm 14 in or longer documents are not feeding or are jamming Make sure that the input tray extender is opened to provide support for long documents the output tray is...

Page 32: ...ule rollers separator roller and drive rollers Refer to Chapter 5 Maintenance The first few color images are very bright Make sure that the lamps have been on at least three minutes then scan the images again On the Color Scanner 3590C the back side of documents does not appear in color This is normal Color scanning on the Color Scanner 3590C is for the front side of documents only On the Color Sc...