3-10
Calibrating the Printer
The printer is initializing.
The printer is not ready for
calibration.
• Wait a few minutes until the operator
panel Ready light is illuminated.
• If this message continues to occur, power
the printer off and then on.
Paper error.
The paper is empty or not loaded.
Load the paper. See
“Loading the Paper” on
page 1-8
.
Paper empty.
The paper is empty.
Reload the paper. See
“Loading the Paper”
on page 1-8
.
Ribbon empty.
The ribbon is empty.
Reload the ribbon. See
“Loading the Ribbon”
on page 1-5
.
Paper jam.
The paper is stuck in the printer or
paper path.
Clear the paper jam. See
“Clearing a Paper
Jam” on page 6-3
.
Cover open.
The upper cover is open or not
latched.
Close the upper cover by pressing on the
center of the cover until it clicks.
Printer error: 2500. Please
call for service.
_
Contact your KODAK representative for
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
Printer error 2504. Please call
for service.
_
Contact your KODAK representative for
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
USB communication error.
The software is unable to
communicate with the printer.
• Check the USB cable connection.
• Replace the USB cable.
• Try using a different USB port on the
computer.
• If the printer is connected through a USB
hub, try connecting directly to the
computer.
Error Message
Description or Cause
Possible Solution