Kodak 8670 PS, Operator'S Manual

Page 1: ...you for purchasing the Kodak Professional 8670 PS thermal printer 8670 printer This printer is a thermal dye diffusion device with superior printing speed It contains a 133 MHz MIPS processor has a resolution of 300 pixels per inch ppi and prints a three color page in about 75 seconds Printed images are high contrast and long lasting Kodak Ektatherm XtraLife ribbon available in three color or blac...

Page 2: ...each Media and Image Sizes Paper Transparency Size Maximum Image Size Catalog Numbers 8 5 x 11 216 x 279 mm A paper and transparency material 8 0 x 8 93 204 x 240 mm 861 4364 852 6618 8 27 x 11 69 210 x 297 mm A4 paper and transparency material 8 0 x 9 6 204 x 246 mm 881 6514 850 3005 8 5 x 12 216 x 307 mm A long paper and transparency material 8 x 10 204 x 256 mm 868 4623 853 4059 8 27 x 12 210 x...

Page 3: ...ing the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 9 5 x 14 241 x 358 mm paper only Photographic grade Commercial grade Publication grade 8 5 x 12 216 x 307 mm 867 7759 158 1198 881 1663 Media and Image Sizes Paper Transparency Size Maximum Image Size Catalog Numbers ...

Page 4: ...ation ports are provided In addition the optional Kodak network interface card lets you tie your printer into networks using Ethernet cabling The following interfaces are provided with the printer IEEE 1284 Parallel SCSI The following Ethernet interfaces are provided by the 10 100 MB network interface card Ethernet Interfaces Interface Type Version EtherTalk Phase II Novell NetWare The following v...

Page 5: ...icated Using the drivers and the export module allows you to access advanced printing options based on Kodak color science The printing software is provided for use with the following operating systems Windows 3 11 Windows 95 Windows NT 4 0 Macintosh 7 5 5 or later Additional printer drivers are available through third party developers For third party products refer to the KODAK Third Party Digita...

Page 6: ...r s Guide Printing Guide Color Management Calibration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Macintosh System 7 5 5 or later ...

Page 7: ...rinter Unpacking the printer Cleaning the printer Cleaning the print head Loading the ribbon Loading the media Connecting the cables Connecting the power cord and turning the printer on Checking the printer settings Making a test print The software for the printer which enables you to take full advantage of the printer s capabilities is on the CD ROM shipped with the printer After you set up the p...

Page 8: ...iate location for the printer keep the following guidelines in mind Refer to Site Specifications for requirements Allow two inches about 5 cm on all sides of the printer for easy access Place the printer so that air flow is not blocked Airborne dirt particles can cause image quality problems Avoid placing the printer in areas where ventilation ducts open doors or frequent passers by might expose t...

Page 9: ...Accessory kit with 4 thermal head cleaning pads SCSI terminator Picker roller cleaning kit includes 10 water pads Protective cover blue CDs containing user s guides in Spanish French German and English in Adobe Acrobat PDF format It contains Adobe Acrobat software for accessing viewing and printing the guides and the software for the printer In addition the CD contains Kodak Professional ColorFlow...

Page 10: ...hooting Site Specifications Accessories Customizing the Printer Network Interface Guide To unpack the printer 1 Remove the printer from the shipping carton CAUTION The printer is heavy We recommend that two people lift and carry it 2 Remove the printer from the plastic bag 3 Remove the shipping tape from the printer cover shipping tape shipping pins ...

Page 11: ...r Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 4 Carefully pull out the shipping pins CAUTION Remove the shipping pins before you use the printer IMPORTANT Save the packaging and the shipping pins in case you need to ship the printer shipping pins ...

Page 12: ...Print Head To avoid lines or streaks in your prints clean the print head before using it for the first time and whenever you replace the ribbon If your site is particularly dusty you may need to clean the head more often CAUTION Always use the cleaning pad provided with the ribbon spool to clean the print head Never rub or wipe anything across the thermal head accept when cleaning it To clean the ...

Page 13: ... Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 2 Remove the supply spool and wrap it tightly upward Remove the take up spool DO NOT touch the ribbon 3 Remove both spools and stand them upright on a freshly cleaned surface take up spool supply spool ...

Page 14: ...ipe the full length of the glass area always in one direction Use a clean part of the pad for each wipe Apply firm even pressure Wipe the metal roller bar and rod as shown 5 Allow the glass area to dry for about two minutes 6 If reloading the ribbon load the supply spool first with the bar code on the left If the ribbon gets dirty or is damaged wind the take up spool ahead to the next clean magent...

Page 15: ... cyan Each three color ribbon contains enough dye to make 100 prints except the three color oversize extra life ribbon contains enough dye to make 85 prints The four color ribbon contains four dye patches yellow magenta cyan and black Each four color ribbon contains enough dye to make 85 prints The black ribbon contains only black dye patches Each black ribbon contains enough dye to make 150 print...

Page 16: ... lint free gloves when working with the ribbon Do not expose the ribbon to direct sunlight extreme heat dust or liquids Leave the printer cover closed except when you need to access the inside of the printer Storing the Ribbon For highest image quality store ribbon as follows Store unopened ribbon at temperatures below 77 F 24 C Avoid exposure to temperatures higher than 100 F 38 C Wrap partially ...

Page 17: ...e old ribbon spools and dispose of them NOTE Images remain on the ribbon after printing If you are working with confidential documents you may need to consider alternate ways of disposing of the ribbon to maintain security 2 Clean the print head Refer to Cleaning the Print Head for instructions 3 Remove the new ribbon spools from the box The supply spool is longer than the take up spool For new ri...

Page 18: ...ubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 7 Hold the supply spool so that the adhesive strip on the ribbon is facing you and the bar code is on the left 8 Push the left side of the supply spool into the left side of the bottom spool holder The holders are spring loaded take up spool supply spool ...

Page 19: ...r Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 9 Match the notches in the supply spool with the notches on the right spool holder 10 Insert the right side of the supply spool into the holder 11 Remove the tape from the adhesive strip 12 Hold any excess ribbon behind the adhesive strip tape ...

Page 20: ...ating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 13 Pull the ribbon up carefully and stick the adhesive onto the take up spool NOTE Keep the ribbon as straight as possible 14 Smooth the ribbon over the adhesive strip take up spool adhesive ribbon adhesive strip ...

Page 21: ...Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 15 Wind the take up spool away from you several times The first full set of dye patches is not used for printing 16 Close the printer cover ...

Page 22: ... quality Handle the package of paper with the cardboard stiffener sheets in place Keep the bottom stiffener board in place when handling stacks of media to avoid fingerprints on the printing surface Do not use wet or damaged stock Keep the lid on the paper tray and the paper tray inserted in the printer to protect it from exposure to light dust or dirt Storing Media For highest image quality follo...

Page 23: ... complete information about types and sizes of media The paper tray adjusts to the size of the media you want to load Do not force media that is too long or wide into the tray IMPORTANT Use only trays designed for the Kodak Professional 8670 thermal printer Using other trays may cause paper jams especially when you are printing images that do not take up the maximum image area of the receiver Cont...

Page 24: ...g the Printer Network Interface Guide 2 Press and hold the tabs that come through the top of the lid and then remove the lid 3 Make sure the media size settings on the tray match and that they are correct for the media you are going to load If necessary adjust the settings as follows Look through the opening on the side of the tray at the sensor label This label shows the current media size settin...

Page 25: ...tomizing the Printer Network Interface Guide Move the media length slider on the inside of the tray until the desired size appears in the opening Make sure the tabs in the media length stop the piece that fits against the installed media are inserted in the correct slots on the bottom of the tray For example if you set the media length slider at 8 5 x 12 insert the tabs in the 8 5 x 12 slots ...

Page 26: ...rface Guide 4 Remove the media from the package Leave the blue stiffener sheet on the bottom of the stack in place IMPORTANT Handle the media by the edges to avoid fingerprints on the top sheet 5 If you are loading paper place the paper logo side up in the tray CAUTION If you are loading transparencies place the stack into the tray with the orientation notch on the lower right side and the blue st...

Page 27: ...ifications Accessories Customizing the Printer Network Interface Guide Make sure the front corners of the stack are under the triangular metal tabs 6 Put the lid back on 7 Make sure the latches on the sides of the tray lock into place in the lid Slide the tray into the printer until it locks into place 8 Verify that the correct media size appears in the display panel ...

Page 28: ...inter Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Putting the Dust Cover On To help prevent dirt related problems keep the plastic dust cover in place when you are using the printer Attach the dust cover to the printer in the first slot from the left and the second slot from the right ...

Page 29: ...Cables You must provide the necessary interface cables Three power cords North America Japan Europe Continental and Australia are included If you are using the printer outside of these areas you may need to purchase a power cord Standard communication ports are provided Ethernet ports are in place if the optional network interface card is installed parallel port SCSI ports Ethernet ports if option...

Page 30: ...Customizing the Printer Network Interface Guide The submini 50 pin Female SCSI II ports can be used for printing A 50 pin submini SCSI II terminator is included with the printer Ethernet 10BaseT 100BaseTX RJ45 ports are active if the optional network interface card is installed If the optional network interface card is installed Ethernet cabling is used Refer to the Network Interface Guide ...

Page 31: ...ork Interface Guide Connecting a Parallel Cable To attach a parallel Centronics cable 1 Make sure your computer is turned On and the printer is turned Off 2 Connect the female end no pins of the cable to the printer s parallel port 3 Connect the 25 pin end of the cable to the computer s parallel port 4 Connect the power cord 5 Press the power switch on the side of the printer to turn it on Paralle...

Page 32: ...I cable 1 Make sure that both the printer and the computer are turned Off 2 To change the SCSI ID refer to About Specifying Port Information 3 Connect and secure the SCSI cable to one of the SCSI ports 4 Connect and secure the SCSI terminator to the open SCSI port or to the last device when daisy chaining multiple devices 5 Connect the power cord 6 Press the power switch on the side of the printer...

Page 33: ...er Settings Before you make a test print the last step in setting up the printer make sure that the printer settings are correct for the media you just loaded This section describes only how to check and set the media options For complete information about printer settings refer to Working With the Printer Settings You use the buttons on the printer s display panel shown below to look at and chang...

Page 34: ...hange the media type to transparency to print a test print Do the following steps to change the media type to Transparency 1 Press Setup Select when READY appears in the display panel 2 Press Print to scroll up or Cancel to scroll down through the settings until SETUP DEFAULTS appears 3 Press Setup Select to access the DEFAULTS options 4 Press Cancel until DEFAULTS MEDIA appears 5 Press Setup Sele...

Page 35: ...EXIT appears 13 Press Setup Select to exit MEDIA mode 14 Press Cancel until DEFAULTS EXIT appears 15 Press Setup Select to exit DEFAULTS mode 16 Press Cancel until SETUP EXIT appears 17 Press Setup Select to exit setup mode The just selected option is effective as soon as you exit Setup mode Changing the Paper Color You can print a test print on three paper colors Photographic Commercial and Publi...

Page 36: ...MEDIA COLOR appears 7 Press Setup Select to access the MEDIA COLOR options The default media type STANDARD has an asterisk next to it The asterisk indicates which option is selected 8 Press Cancel until the desired media type COM or PUB appears 9 Press Setup Select to choose the desired media type The default media type has an asterisk next to it The asterisk indicates which option is selected 10 ...

Page 37: ... Printer Initialization When you turn the printer on it takes up to a minute for the printer to initialize start up and perform a self check During this time the power light on the display panel illuminates and the messages below alternate on the display panel INITIALIZING INITIALIZING PLEASE WAIT When the printer is ready the READY message appears on the display panel displaying the READY line ri...

Page 38: ...Does Not Initialize If the printer fails to initialize the message ENGINE READY appears on the panel Turn the printer Off and then back On If the ENGINE READY message appears again turn off both the printer and the computer Disconnect all cables from the printer except the power cable Turn on the printer If the ENGINE READY message appears again call for service If the ENGINE READY message is clea...

Page 39: ...utes to make a test print While the image is being processed and printed the messages PROCESSING TEST PRINT and PRINTING appear on the display panel CAUTION During printing the media partially exits the printer multiple times Do not pull the print Wait for the print to exit completely before touching it The printer expects the loaded media to match the media type specified using the DEFAULTS MEDIA...

Page 40: ...lor Management Calibration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide What s Next Install the CD that came with the printer to install the printing software ...

Page 41: ...sories Customizing the Printer Network Interface Guide Operating the Printer This chapter provides the information you need to operate the 8670 printer It includes Looking at the display panel Working with the printer settings Printing from computer applications Scheduling jobs Handling and storing prints and transparencies Keeping the printer in good working order Using the printer ...

Page 42: ...ights show the status of the printer Power light illuminates when the printer is turned On Error light illuminates when an error occurs A message describing the error appears in the display panel The light remains on until you respond to all messages When the error light glows steadily you can correct the problem yourself When the error light flashes a system error message appears in the display p...

Page 43: ...related messages show the types of media and ribbon loaded Error messages appear when the paper tray is empty when the printer cover is open or when errors occur Use the Print and Cancel buttons to set printing options cancel jobs override mismatches and generate test prints Use the Cancel button as follows To terminate the job that is closest to completion For example you may have a job printing ...

Page 44: ...ob still in the image buffer indicated by an asterisk on the right side of the display panel when READY is displayed the last page printed will print again If an asterisk is not displayed a test print is generated To generate a test print when the printer is idle To begin printing after a mismatch occurs For more information When Mismatches Occur In combination with Setup Select to scroll through ...

Page 45: ...er Settings Setting Options Description Factory Default Port Parallel Mode Normal and Binary Determines if the parallel port accepts data in normal PostScript language Adobe binary or tagged binary mode In normal mode only printable characters are accepted characters in high ASCII range 128 255 are not accepted Binary mode supported high ASCII range full eight bit data may be sent Normal Port Para...

Page 46: ...e Internet address of the printer within a TCP IP network 000 000 00 0 000 Port SCSI Target ID 0 7 Specifies the printer s SCSI address 5 Defaults Media type Paper Transparency Draft Select Paper if paper is loaded in the tray Select Transparency to print high density transparencies Select Draft for faster printing and proofing of transparencies Paper Defaults Factory Reset Lets you restore the pr...

Page 47: ...ck Select Commercial to simulate collateral applications Select Publication to simulate magazine applications Standard Default ColorCN Status Reset Enable Yes Enable No Select Status to display the resident default Color Connector transforms Select Reset to delete the default Color Connector transforms Select Enable Yes to enable the default Color Connector transforms Select Enable No to disable t...

Page 48: ...HW to display the printer hardware version Status Counts Paper Trans Total Select Paper to display the number of paper pages that have been printed Select Trans to display the number of transparency pages that have been printed Select Total to display the Total number of pages that have been printed Status User Displays the last 32 user correctable error codes and their corresponding page counts S...

Page 49: ...ish to view press Setup Select An asterisk next to an option means it is selected To exit setup mode Select SETUP EXIT Most changes you make take effect as soon as you exit Setup mode The exceptions are when you return the settings to the factory defaults and parallel type In the default cases the printer restarts itself when you exit Setup mode Changes are effective immediately afterward To resto...

Page 50: ...face card is installed PORTS IPX lets you specify the framing type to expect when using Novell Netware PORTS TCP IP lets you enter the Internet address of the printer network interface card within a TCP IP network For complete information refer to the Network Interface Guide Specifying the Printer s SCSI ID The SCSI ID default value is 5 Select an ID that is not in use on the SCSI bus for any othe...

Page 51: ... handling and storage guidelines Thermal paper looks and feels like photographic paper but it is not light sensitive The back is imprinted with the Kodak logo The paper is shipped in 100 sheet packages CAUTION Use only media designed for use in the 8670 Printer Using other materials may cause printer problems Kodak Ektatherm XLS print paper available in several sizes is available in three grades P...

Page 52: ...time and shows the maximum image size for each paper type Kodak thermal paper types sizes and image size Type of Paper Paper Size Type of Ribbon Maximum Image Size Kodak Ektatherm XLS print paper photographic grade CAT No 861 4364 8 5 x 11 216 x 279 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 163 0474 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS thre...

Page 53: ... print paper photographic grade CAT No 881 6514 8 27 x 11 69 210 x 297 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 163 0474 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS three color ribbon XtraLife media CMY CAT No 807 6135 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal paper types sizes and image size Type of Paper Paper Siz...

Page 54: ...XLS print paper photographic grade CAT No 868 4623 8 5 x 12 216 x 307 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 163 0474 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS three color ribbon XtraLife media CMY CAT No 807 6135 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal paper types sizes and image size Type of Paper Paper Size...

Page 55: ...LS print paper photographic grade CAT No 875 1596 8 27 x 12 210 x 307 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 163 0474 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS three color ribbon XtraLife media CMY CAT No 807 6135 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal paper types sizes and image size Type of Paper Paper Size...

Page 56: ... paper photographic grade CAT No 856 5699 8 5 x 14 216 x 358 mm Kodak Ektatherm XLS oversize three color ribbon CMY CAT No 821 4082 Kodak Ektatherm XLS oversize three color ribbon XtraLife media CMY CAT No 801 3716 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal paper types sizes and image size Type of Paper Pa...

Page 57: ...paper photographic grade CAT No 807 5640 8 27 x 14 210 x 358 mm Kodak Ektatherm XLS oversize three color ribbon CMY CAT No 821 4082 Kodak Ektatherm XLS oversize three color ribbon XtraLife media CMY CAT No 801 3716 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal paper types sizes and image size Type of Paper P...

Page 58: ...67 7759 commercial grade CAT No 158 1198 publication grade CAT No 881 1663 9 5 x 14 243 x 358 mm Kodak Ektatherm XLS oversize three color ribbon CMY CAT No 821 4082 Kodak Ektatherm XLS oversize three color ribbon XtraLife media CMY CAT No 801 3716 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal paper types siz...

Page 59: ...o shows which ribbons can be used with each size of transparency material Kodak thermal transparency material sizes and image size Transparency Material Size Type of Ribbon Maximum Image Size Kodak Ektatherm XLS transparency material CAT No 852 6618 8 5 x 11 216 x 279 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 887 3945 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak...

Page 60: ...transparency material CAT No 850 3005 8 27 x 11 69 210 x 297 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 887 3945 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS three color ribbon XtraLife media CMY CAT No 873 3925 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal transparency material sizes and image size Transparency Material S...

Page 61: ...S transparency material CAT No 853 4059 8 5 x 12 216 x 307 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 163 0474 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS three color ribbon XtraLife media CMY CAT No 807 6135 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal transparency material sizes and image size Transparency Material Siz...

Page 62: ...S transparency material CAT No 871 7001 8 27 x 12 210 x 307 mm Kodak Ektatherm XLS three color ribbon CMY CAT No 163 0474 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS three color ribbon XtraLife media CMY CAT No 807 6135 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal transparency material sizes and image size Transparency Material Si...

Page 63: ...rency material CAT No 852 9679 8 5 x 14 216 x 358 mm Kodak Ektatherm XLS oversize three color ribbon CMY CAT No 821 4082 Kodak Ektatherm XLS oversize three color ribbon XtraLife media CMY CAT No 801 3716 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS four color ribbon CMYK CAT No 879 2939 Kodak thermal transparency material sizes and image size Transparency Mat...

Page 64: ... NOTE Refer to Working with Media and Loading the Ribbon Kodak Ektatherm XLS transparency material CAT No 861 0651 8 27 x 14 210 x 358 mm Kodak Ektatherm XLS oversize three color ribbon CMY CAT No 821 4082 Kodak Ektatherm XLS oversize three color ribbon XtraLife media CMY CAT No 801 3716 Kodak Ektatherm XLS black ribbon XtraLife media CAT No 857 0152 Kodak Ektatherm XLS four color ribbon CMYK CAT ...

Page 65: ...out printing with the 8670 printer refer to the Printing Guide The time it takes to print an image depends on the application and on the type of image being printed Some images take much longer to print than others A file made up of lines generally takes less time to print than a file that is defined in bits such as a scanned image As printing takes place the paper moves through the imaging path m...

Page 66: ...ent fewer jobs can be processed Installing additional memory in the printer increases the number of jobs that can be processed at the same time If the printer is on a network the network configuration affects job scheduling When on a network the printer polls the ports in a round robin manner When it receives a job it stops polling until the job is complete The printer then looks to the next port ...

Page 67: ...ibed below Handle prints as little as possible When handling prints make sure your hands are clean and free of food oil and grease Wear clean gloves when possible and hold prints by the edges Store thermal prints and transparencies in a cool dry environment free of chemical contamination Avoid storing prints at temperatures higher than 72 F 25 C for extended periods A relative humidity between 30 ...

Page 68: ...egin turn the printer Off and unplug it Clean the thermal head when you load a new ribbon or if you notice image quality problems Wipe the printer cabinet the paper tray area and the output tray with distilled or de ionized water and a damp lint free cloth This eliminates dust build up and prevents dirt from getting into the printer CAUTION Never use abrasives or harsh chemicals to clean any part ...

Page 69: ...from tobacco smoke dust sand and liquid spills Do not place objects on top of the printer Do not keep anything under the printer Doing so may block the fan on the bottom of the printer Using the Printer Follow these guidelines when working with the printer Keep the plastic dust cover in place when operating the printer Keep the blue protective cover in place when not using the printer Remove print...

Page 70: ...oting This chapter describes the problems you may occasionally have with the Kodak Professional 8670 PS thermal printer It also tells how to solve these problems This chapter contains the following sections Error messages and how to resolve them What to do when mismatches occur What to do if the printer is not operating as it should Clearing the paper path Cleaning the pick rollers Cleaning the se...

Page 71: ...lem can occur at a time However only one error message appears at a time Messages related to high priority problems are displayed before lower priority ones You must resolve problems in the order in which they appear For example a CLOSE COVER message may appear After you close the cover a paper mismatch message may appear After you correct the mismatch if there are no other errors READY appears Th...

Page 72: ... Possible Solution 500 There is no receiver at the lead edge sensor when expected 1 Verify that the correct media and ribbon are loaded 2 Clean the sensor Refer to Cleaning the Sensors 3 If the error persists call for service 501 The receiver is stuck at the lead edge sensor 502 The receiver size has changed without removing the tray 503 Invalid tray size input 510 The bar code label is not correc...

Page 73: ...thermal head cable or the controller printed circuit board 610 There is a problem with the LCD or the controller printed circuit board 618 60B There is a problem with the EPROM or the thermal head 700 The inboard thermal head position sensor 2 is open 1 Open the top cover of the printer 2 Power cycle the printer 3 Close the top cover 4 If the error persists call for service 701 The inboard thermal...

Page 74: ...sists call for service clears the computer cabling or software could be causing the problem 709 The donor sensors are not stable 710 712 The DSP line time response times out 718 There is a problem with the controller printed circuit board 719 There is a problem with the thermal head controller printed circuit board 720 721 1000 1FFF There is a problem with the controller printed circuit board cabl...

Page 75: ...ror persists call for service clears the computer cabling or software could be causing the problem 748 749 74A 74D There is a PHM failure 750 756 Unexpected write from DSP 757 There is a DSP set verify failure 760 773 76A 76F There is a problem with the controller printed circuit board 800 857 There is a general problem with the controller printed circuit board 900 930 090B 094B There is a problem...

Page 76: ...n type that is not loaded a mismatch occurs Ribbon mismatches result from Lamination differences for example XtraLife ribbon is requested but is not loaded For this situation you can press Print to print the job with the currently loaded ribbon but lamination will not occur Image size differences for example a large image size is requested but an oversize ribbon is not loaded For this situation yo...

Page 77: ... mismatch occurs You have three choices Load the correct media type Press Print to override the error without changing the media type IMPORTANT Printing without loading the correct media type may result in poor color reproduction Press Cancel to cancel the job Receiver Size Mismatch If the print job specifies a media size that is not loaded a mismatch occurs There are two types of size mismatches ...

Page 78: ...the problem you have and make a test print to see if the problem is resolved Use the following list to correct the problem If the problem persists service is required Refer to Getting Additional Help to do this The following is a list of common printer problems Printer does not turn on Printing takes much longer than usual Nothing happens when a job is sent White marks Multicolored spots appear on...

Page 79: ...Clearing the Paper Path Paper may occasionally jam in the printer Jams are typically identified by a CLEAR PAPER PATH or CHECK TRAY message To clear the paper path 1 Open the printer cover NOTE An automatic locking feature prevents you from opening the cover during printing If you cannot open the cover turn the printer Off wait until the mechanisms are quiet then turn the printer On If you still c...

Page 80: ...the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 2 If media is in the paper path gently pull it up and out of the printer Then close the printer cover 3 If media is jammed in the paper tray area remove the paper tray Look through the tray insertion slot into the tray area ...

Page 81: ...ew Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 4 Gently remove any jammed media from the paper tray area NOTE If you cannot remove the media service is required 5 Slide the tray back into the printer ...

Page 82: ...tomizing the Printer Network Interface Guide Cleaning the Pick Rollers If the paper is not picked from the tray properly the pick rollers may be dirty Use two water pads and a pad holder to clean the rollers To clean the pick rollers 1 Remove the water pad from the packet and fold it in half 2 Insert the pad into the pad holder slot About 1 inch of the pad should extend from the top as shown ...

Page 83: ...Site Specifications Accessories Customizing the Printer Network Interface Guide NOTE The posts are on the bottom of the pad holder 3 Wrap the longer end of the pad around the pad holder and insert it into the other pad slot 4 Pull the edge of the pad to tighten it 5 Repeat steps 1 4 for the other end of the pad holder 6 Remove the paper tray from the printer ...

Page 84: ...d holder fit into the holes near the front of the paper tray 11 Load the paper tray back into the printer 12 Press Print to make a test print 13 Wait for the printer to cycle and for the error light on the display panel to illuminate 14 Remove the tray from the printer and then reinsert it 15 Wait for the printer to cycle and for the error light to illuminate again 16 Remove the tray 17 Remove the...

Page 85: ...the ribbon 2 Remove the ribbon 3 Wipe the sensors with an alcohol pad 4 Replace the ribbon 5 To locate the next two sensors look above where a finished print comes out for a steel plate with fringe At the center of the plate about one inch back and down the slope is an oval cutout with the two receiver sensors 6 Wipe the sensors with an alcohol pad 7 To locate the fifth sensor look at the lower ri...

Page 86: ...cking the Printer If you need to ship the printer pack it as follows 1 Remove the media from the paper tray Pack the paper tray in its original box 2 Open the printer cover Then remove the ribbon spools Discard them or store them in their original box CAUTION Insert the pins as described 3 Insert the shipping pins as follows Insert the left pin through the seventh slot from the left Insert the rig...

Page 87: ...nagement Calibration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 4 Push the pins until the ends protrude about 1 1 2 inches from the slot 5 Close the printer cover ...

Page 88: ...e Specifications Accessories Customizing the Printer Network Interface Guide 6 Put appliance filament tape over the cover of the printer The tape must cover the latch and run down both sides of the printer all the way to the bottom 7 Put the printer in its original plastic bag to keep it clean during shipping 8 Pack the printer in its original box shipping tape ...

Page 89: ...hasing supplies and accessories In addition technical support is also available on Kodak s Web site at www kodak com Call 1 800 23kodak 1 800 235 6325 from 9 00 a m to 8 00 p m Eastern Standard Time on regular business days Help numbers for the Asia Pacific and European regions are listed below Country Country code Helpline number Australia 61 3 353 2173 Hong Kong 85 2 5649387 Indonesia 62 21 430 ...

Page 90: ...te Specifications Accessories Customizing the Printer Network Interface Guide Country Country code Helpline number Belgium 32 02 2632400 Denmark 45 43 717111 Finland 358 90 87071 France 33 1 4989 0083 Germany 49 0711 406 5561 Italy 39 02 66028454 Netherlands 31 03405 99704 Norway 47 02 818181 Spain 34 91 6267100 Sweden 46 08 58023663 UK 44 044261122 Ext 44239 ...

Page 91: ...sories Customizing the Printer Network Interface Guide CHANGE RIBBON Possible Cause Possible Solution The supply spool is empty Change the Ribbon Refer to Loading the Ribbon The ribbon s bar code cannot be read Check that the bar code is legible If the message persists service is required The wrong type of ribbon is loaded Load the correct type of ribbon Refer to Loading the Ribbon ...

Page 92: ...ble Cause Possible Solution The tray is empty Load paper or transparencies Refer to Loading Media The tray is inserted improperly 1 Remove the paper tray 2 Insert the paper tray making sure it is seated correctly There is a paper jam in the tray area Clear the paper path Refer to Clearing the Paper Path Check the level of the paper The maximum number of sheets is 100 Check for dirty pick rollers C...

Page 93: ...bration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide CLEAR PAPER PATH Possible Cause Possible Solution A paper jam occurred Clear the paper path Refer to Clearing the Paper Path ...

Page 94: ...Guide CLEAR RIBBON JAM Possible Cause Possible Solution The ribbon is jammed possibly by a paper jam Press Cancel to eject the paper If the message persists 1 Clear the paper jam Refer to Clearing the Paper Path 2 If necessary clear the ribbon jam 3 Close the cover 4 Remove the paper tray 5 Clear the paper from the tray area 6 Insert the tray 7 Turn the printer Off and then back On If the message ...

Page 95: ...lor Management Calibration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide CLOSE COVER Possible Cause Possible Solution The printer cover is open Close the cover ...

Page 96: ...on Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide INSERT TRAY Possible Cause Possible Solution The paper tray is not in place Check that the paper tray is inserted and seated correctly ...

Page 97: ...APER LOAD TRANSPARENCY Possible Cause Possible Solution The tray is empty Load the type of media requested The wrong size media is loaded Load the correct size media Paper is loaded and transparency was requested or vice versa Load the type of media requested Media is not being picked up from the tray Clean the pick rollers Refer to Cleaning the Pick Rollers Media is jammed in the printer Clear th...

Page 98: ...etting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide LOAD RIBBON Possible Cause Possible Solution The ribbon type that is loaded does not match the ribbon type requested Load the type of ribbon that was requested ...

Page 99: ...rinter Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Printer does not turn on Possible Cause Possible Solution The printer power is not on Check that the power switch is in the I position Cables and cords are not connected securely Check that the cables and cords are connected properly ...

Page 100: ...cessories Customizing the Printer Network Interface Guide Printing takes much longer than usual Possible Cause Possible Solution The image file size may be larger than usual and may therefore take longer to process Wait a few minutes Printer is too warm 1 Turn the printer off for 10 minutes to let it cool 2 Consider moving the printer to a location where the temperature is lower ...

Page 101: ...happens when a job is sent Possible Cause Possible Solution Job is processing Wait to see if the job is still processing Printer settings 1 Try printing a file that you have printed previously 2 Verify all export module or printer driver settings 3 Check communication settings for compatibility between printer and host Printer connections 1 Disconnect the cable from the printer and try a test prin...

Page 102: ...essories Customizing the Printer Network Interface Guide White marks white lines run lengthwise on prints white or colored speckles or spots on prints Possible Cause Possible Solution Dust or dirt has caused contamination 1 Check that the media in the tray is clean and streak free 2 Check that the ribbon is clean 3 Clean the print head 4 If the problem persists service is required ...

Page 103: ... the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Multicolored spots appear on the prints Possible Cause Possible Solution Dirt or dust has caused contamination 1 Clean the printer and the surrounding area 2 Move the printer away from room ventilation ducts or open doors ...

Page 104: ...cessories Customizing the Printer Network Interface Guide Smudges smears and fingerprints Irregularly shaped and colored areas appear on the prints Possible Cause Possible Solution Fingerprints or other oils have contaminated the paper or ribbon Handle media and ribbon carefully Refer to Handling the Ribbon and Working with Media Use only Kodak Ektatherm XLS XtraLife color ribbon ...

Page 105: ...g the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Printer initializes but does not enter the READY state Possible Cause Possible Solution Loose connections 1 Disconnect and reconnect the interface cable 2 Restart the printer 3 If the problem persists service is required ...

Page 106: ...ing Site Specifications Accessories Customizing the Printer Network Interface Guide Paper does not feed Possible Cause Possible Solution Paper load stiffener or tray 1 Remove sheets with irregularities 2 Reduce the size of the stack of media in the paper tray 3 Check that the blue stiffener sheet is at the bottom of the paper tray 4 Check the paper tray ...

Page 107: ...nter Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Printer does not respond when you press buttons Possible Cause Possible Solution Printer conditions 1 Make sure that the cover is closed 2 Remove and reinsert the paper tray 3 Restart the printer 4 Check that the printer is in READY mode ...

Page 108: ...de Site Specifications Printer Specifications Printer dimensions Width 16 6 inches 43 2 cm Depth with tray inserted 21 inches 52 7 cm Height 12 inches 30 5 cm Printer weight 57 lbs 24 9 kg Space Requirements Minimum space required with tray inserted Width 17 inches 43 2 cm Depth 24 inches 61 cm Height 12 inches 30 5 cm Minimum space required for removing the tray and opening the cover Width 17 inc...

Page 109: ...tor s Guide Printing Guide Color Management Calibration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Height 20 25 inches 52 4 cm ...

Page 110: ...rinter Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Operating Environment Ambient operating temperature 59 to 86 F 15 to 30 C Relative humidity 20 to 76 Power Requirements Voltage frequency US Canada 90 to 250v 47 to 60Hz Europe 220 50Hz UK 240 50Hz Power consumption 250 watts maximum ...

Page 111: ...cessories This chapter lists the accessories and supplies available for the Kodak Professional 8670 PS thermal printer and how to order them Accessories Printer accessories are listed below Purchase these items through your printer dealer or distributor Accessory Catalog Number Kodak Professional 8670PS 10 100 network interface card 844 5074 Kodak A 8 5 adjustable tray 843 5109 KodakA4 8 27 adjust...

Page 112: ... the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Supplies To order the following supplies contact Kodak Parts Services at 1 800 431 7278 Supply Part Number Water cleaning pads box of 50 1C8081 Pick roller cleaning kit 5B5910 Shipping pins for all thermal printers 989021 ...

Page 113: ...rchase ribbons through your printer dealer or distributor Ribbon Type Maximum Image Size Catalog Number Kodak Ektatherm XLS three color ribbon 8 x 10 163 0474 Kodak Ektatherm XLS oversize three color ribbon 8 5 x 12 821 4082 Kodak Ektatherm XLS three color ribbon XtraLife media CMY 8 x 10 807 6135 Kodak Ektatherm XLS black ribbon XtraLife media 8 5 x 12 857 0152 Kodak Ektatherm XLS oversize three ...

Page 114: ...odak thermal paper types sizes and image size for illustrations of the maximum image size for each paper size Kodak Ektatherm XLS print paper Size Catalog Number Photographic grade 8 5 x 11 216 x 281 mm 861 4364 Photographic grade 8 5 x 12 216 x 307 mm 868 4623 Photographic grade 8 5 x 14 216 x 358 mm 856 5699 Photographic grade 8 27 x 11 69 210 x 297 mm 881 6514 Photographic grade 8 27 x 12 210 x...

Page 115: ...kages NOTE Refer to Kodak thermal transparency material sizes and image size for illustrations of the maximum image size for each transparency size Kodak Ektatherm XLS transparency material Size Catalog Number For use with the Kodak A adjustable tray 8 5 x 11 216 x 281 mm 852 6618 For use with the Kodak A adjustable tray 8 5 x 12 216 x 307 mm 853 4059 For use with the Kodak A adjustable tray 8 5 x...

Page 116: ...y increase the speed at which images are processed You can download more fonts with PostScript language jobs Additional memory allows simultaneous processing and printing of more and or larger jobs increases the possible number of prints per hour For example operating with 64 MB of memory lets you print one 9 5 x 14 job and process a second job of the same size With less memory only smaller jobs c...

Page 117: ... Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Preparing to Install a SIMM To prepare to install a SIMM 1 Turn Off and unplug the printer 2 Attach the wrist portion of a static strip to your wrist Attach the other end of the strap to the metal plate on the back of the printer ...

Page 118: ...ifications Accessories Customizing the Printer Network Interface Guide CAUTION Use a grounding strap to prevent static discharge from damaging the printer 3 Using a Phillips head screwdriver remove the five screws on the plate at the lower portion of the back of the printer NOTE There are ten screws on the back of the printer Remove ONLY the five on the lower portion ...

Page 119: ... Color Management Calibration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 4 Grasp the two black handles on the metal plate and slowly pull the drawer out ...

Page 120: ...r Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide Installing the SIMM Card To install and seat the SIMM 1 Locate the SIMM receptacles on the left side of the drawer 2 Hold the SIMM at a 45 angle and position the bottom of the SIMM in the first empty receptacle next to the other installed cards ...

Page 121: ... Calibration Overview Setting up the Printer Operating the Printer Troubleshooting Site Specifications Accessories Customizing the Printer Network Interface Guide 3 Gently tilt the SIMM back so that it is upright and snaps into place in the clips on each side of the receptacle ...

Page 122: ...oting Site Specifications Accessories Customizing the Printer Network Interface Guide Finishing the Installation To finish the installation 1 Grasp the black handles on the back of the printer and slide the drawer in 2 Replace the five screws that you removed 3 Plug in the printer and turn it On 4 Verify that the Power light on the display panel is lit ...