40
www.kodak.com/go/support
6
Troubleshooting
For step-by-step product support, visit
www.kodak.com/go/c613support
and select
Interactive Troubleshooting & Repairs.
Camera problems
If...
Try one or more of the following
Camera does not
turn on.
■
Install new batteries (see
page 1
).
■
Charge rechargeable batteries.
Camera does not
turn off.
■
Remove the battery, then reinsert or replace it. If the camera still does
not function, visit
www.kodak.com/go/c613support
and select
Interactive Troubleshooting & Repairs.
Pictures remaining
number does not
decrease after
taking a picture.
■
The camera is operating normally. Continue taking pictures.
Short battery life
with Kodak Ni-MH
rechargeable
digital camera
batteries.
■
Wipe the contacts with a clean, dry cloth (
see page 52
) before loading
batteries in the camera.
■
Limit the following activities that quickly deplete battery power:
reviewing pictures/videos on the LCD; excessive use of the flash.
■
If you own an EasyShare camera dock series 3 or EasyShare printer
dock series 3, use the Battery Refresh feature.
Stored pictures are
corrupted.
■
Retake pictures. Do not remove card while the camera is accessing it.
Keep rechargeable batteries charged.
■
Transfer pictures to the computer (see
page 36
), then format the card
in the camera (
see page 26
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.