Kodak D4000, User Giude

Page 1: ...KODAK D4000 Duplex Photo Printer March 2011 D4000Duplex Photo Printer D4000DuplexPhotoPrinter Rewind Unload Advance Load User Guide ...

Page 2: ...Eastman Kodak Company Rochester New York 14650 Eastman Kodak Company 2011 Kodak and XtraLife are trademarks of Eastman Kodak Company P N 4J7760_en gb ...

Page 3: ...tine Maintenance 3 1 Removing the Trim Tray and the Exit Tray 3 2 Cleaning the Exterior 3 3 Accessing the Interior 3 3 Cleaning the Thermal Print Heads and Related Rollers 3 5 Cleaning the Platen Rollers 3 7 Cleaning the Pinch Rollers 3 8 Cleaning the Cleaning Rollers 3 9 4 Troubleshooting Resolving Operator Panel Status Error Messages 4 2 Clearing a Paper Jam 4 4 Clearing a Paper Jam from the Upp...

Page 4: ...s Appendix B Safety and Regulatory Information Important Safety Information B 1 Safety Labels B 2 Regulatory and Safety Compliance B 4 Safety B 4 Electromagnetic Compatibility EMC B 4 Noise Emission B 5 Disposal B 5 Index ...

Page 5: ...with the following items 1 Printer 2 Ribbon cassettes two 3 Trim tray 4 Exit tray 5 Paper flange without gear yellow 6 Paper flange with gear white 7 Cabinet keys 8 One or more power cables D4 000DuplexPhoto Printe r Men u Ente r Rew ind Unlo ad Adv ance Loa d Pow er Read y Erro r 1 2 3 4 8 7 6 5 ...

Page 6: ...rt the printer Inserting the Exit Tray and the Trim Tray 1 Insert the exit tray Slide it downwards into the four slots on the printer 2 Insert the trim tray Align it with the rail on the side of the printer NOTE If the tray is not inserted properly a paper jam can occur D40 00 Dup lex Pho toPrin ter Menu Enter Rewind Unloa d Advan ce Loa d Power Ready Error D4000 Duplex Photo Printer Power Ready E...

Page 7: ...wer outlet must be grounded An ungrounded outlet can cause fire electric shock or harmful interference to nearby electrical devices 2 Connect the power cable to the power connector on the back of the printer and to a grounded power outlet 3 Connect the USB cable not included to the USB connector on the back of the printer and to the USB connector on the computer D40 00 Dup lex Pho toPrin ter Menu ...

Page 8: ...terial or the glossy sides of the paper Store the paper and ribbons away from direct sunlight at a temperature of 30 C 86 F or lower and a relative humidity of 60 or lower Loading the Paper Make sure you have theKODAK XTRALIFE Photo Book Paper D4000 available see Printer Supplies on page A 2 1 Make sure the power switch is turned on and the front door is closed 2 If you are loading the paper for t...

Page 9: ...tinue with the next step 8 Remove the used paper roll 9 Remove and save the white and yellow flanges from the used paper roll 10 Remove the plastic wrapper from the new paper roll Do not remove the label 11 Align the lugs on the white flange with the notches in the new paper roll then insert the white flange into the roll 12 Insert the yellow flange into the other end of the paper roll NOTE If you...

Page 10: ...into the printer see Loading the Ribbon on page 1 7 before the paper automatically loads and advances 16 Close the front door The printer loads the paper It then prints a blank sheet the portion of the roll that may have fingerprints as a result of handling The printing of this sheet does not decrease the print capacity of the roll Depending on the size of ribbon that is loaded the operator panel ...

Page 11: ...e printer NOTE If the tray is not inserted properly a paper jam can occur Loading the Ribbon Make sure you have the KODAK Photo Ribbon D4000S or KODAK Photo Ribbon D4000L available see Printer Supplies on page A 2 The same type of ribbon must be loaded on both sides of the printer You can replace the ribbon on both sides at the same time or on one side at a time 1 Make sure the power switch is tur...

Page 12: ... on the left side labelled L2 or the right side labelled R2 to the unlocked position Pull the cassette slightly forward 6 Pull the handle to remove the cassette Support the cassette with two hands 7 Place the cassette onto a flat surface with the handle towards you 8 If necessary repeat steps 3 7 to remove the cassette on the other side IMPORTANT Images remain on the ribbon after printing Maintain...

Page 13: ...sh the end of the take up spool against the spring loaded spool holder Insert the other end of the take up spool through the hole in the cassette frame IMPORTANT Slack in the ribbon can cause a paper jam f Remove any slack in the ribbon by turning the supply spool 11 To load the new ribbon into the right cassette labelled R2 a Remove the plastic wrapper from the new ribbon Do not remove the paper ...

Page 14: ... take up spool through the hole in the cassette frame IMPORTANT Slack in the ribbon can cause a paper jam f Remove any slack in the ribbon by turning the supply spool 12 Insert each cassette until it clicks into place 13 Rotate the thermal head release lever on the left side labelled L1 and or the right side labelled R1 up to the locked position 14 Close the front door ...

Page 15: ... operator panel press Menu twice until Test Print Mode appears 2 Press Enter to start printing the test print 3 To exit Test Print Mode press Rewind Unload until 10 x 8 YMC YMC or 12 x 8YMC YMC appears For more information on using the operator panel in Setup mode see Printer Settings on page 2 3 Menu Enter Rewind Unload Advance Load 3 2 1 ...

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Page 17: ...nded periods Store prints at a relative humidity between 30 and 50 Avoid exposure to high intensity light sources particularly fluorescent light and sunlight which are rich in ultraviolet radiation Avoid exposure to vinyl items those made of polyvinyl chloride PVC and any plastic that contains plasticiser If you use transparent sleeves make sure they are not PVC based Operator Panel Lights Light C...

Page 18: ... Setup Mode Menu scroll To scroll through printer settings Setting options scroll To scroll forwards or backwards through setting options Enter To initiate an action or accept a change Advance Load To advance paper Rewind Unload To rewind paper To return to the previous menu ...

Page 19: ...d press Enter to make a test print see Making a Test Print on page 1 11 Remain XXX YYY XXX represents how many remaining prints you can make with the currentpaperroll YYYrepresentsthetotalnumberofprintsonapaper roll The counter is reset each time you press Rewind Unload Printed XXXXXX XXXXXX represents the total number of prints made since the printer was manufactured This counter cannot be reset ...

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Page 21: ...is kit contains 10 individually packaged alcohol pads CAUTION Alcohol is a flammable liquid It can cause eye irritation and dry skin Prolonged or repeated skin contact may cause drying cracking or irritation Wash your hands with soap and water following any maintenance procedures where you use alcohol pads For additional information see the Material Safety Data Sheet MSDS Never use abrasives or ha...

Page 22: ...mTrayand the Exit Tray 1 Pull the handle on the trim tray to remove the tray 2 Lift the exit tray to remove it D4000 Duplex Photo Printer Power Ready Error D40 00 Dup lex Pho toPrin ter Menu Enter Rewind Unloa d Advan ce Loa d Power Ready Error ...

Page 23: ...left side and the right side vacuum the filter openings to remove dust 4 Insert the exit tray and the trim tray see Inserting the Exit Tray and the Trim Tray on page 1 2 Accessing the Interior 1 Unlock and open the front door 2 Rotate the thermal head release lever on the left side labelled L1 or the right side labelled R1 down to the unlocked position D4 000DuplexPhotoPrinter Me nu Ente r Rew ind...

Page 24: ...ve the cassette on the other side 6 If paper is loaded a Make sure the power switch is turned on b Close the front door c Press Rewind Unload on the operator panel d When RollBack OK appears press Enter Paper Rollback appears followed by Load Paper e Wait until Load Paper appears 7 Turn the power switch off 8 To clean the parts on the left side remove the trim tray and the exit tray see Removing t...

Page 25: ...t head 10 Wait approximately five minutes to allow the thermal print head on each side to cool Cleaning the Thermal Print Heads and Related Rollers 1 Access the interior see Accessing the Interior on page 3 3 2 On the left side use a new alcohol pad to clean the thermal print head Apply firm even pressure Wipe along the entire length of the thermal print head in one direction only Make three passe...

Page 26: ...the entire surface 4 Repeat steps 2 and 3 on the right side NOTE The right side of the printer does not include a de curling roller 5 Allow the alcohol to dry completely about five minutes before you resume printing 6 To close the printer reverse the steps for accessing the interior see Accessing the Interior on page 3 3 Guide roller Peel roller De curling roller left side only ...

Page 27: ...use a new alcohol pad to clean the rubber section of the platen roller Wipe in one direction only rotating the roller to clean the entire surface 3 Allow the alcohol to dry completely about five minutes before you resume printing 4 To close the printer reverse the steps for accessing the interior see Accessing the Interior on page 3 3 Left side Right side ...

Page 28: ...use a new alcohol pad to clean the rubber section of the pinch roller Wipe in one direction only rotating the roller to clean the entire surface 3 Allow the alcohol to dry completely about five minutes before you resume printing 4 To close the printer reverse the steps for accessing the interior see Accessing the Interior on page 3 3 Left side Right side ...

Page 29: ...cessing the Interior on page 3 3 2 On the left side and the right side use a new alcohol pad to clean the rubber section of the cleaning roller Wipe in one direction only rotating the roller to clean the entire surface 3 Allow the alcohol to dry completely about five minutes before you resume printing 4 To close the printer reverse the steps for accessing the interior see Accessing the Interior on...

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Page 31: ...Clean the thermal print heads seepage 3 5 2 Clear any debris from the paper path seepage 4 4 Prints have horizontal streaks Thermal print heads are dirty Peel rollers are dirty Platen rollers are dirty Pinch rollers are dirty Cleaning rollers are dirty 1 Clean the thermal print heads including the peel rollers seepage 3 5 2 Clean the platen rollers seepage 3 7 3 Clean the pinch rollers seepage 3 8...

Page 32: ...ecognise the printer USB cable is not connected correctly or it is damaged Check that the USB cable is connected correctly and not damaged Datatransferstopsandtheoperatorpanel displays Data error Problem Description or Cause Possible Solution D4000Duplex Photo Printer Menu Enter Rewind Unload Advance Load Power Ready Error Message Description or Cause Possible Solution Side Cover L Open The side p...

Page 33: ...he paper is empty or is not loaded correctly Load or reload the paper seepage 1 4 Take Out Paper Theprinterdetectedtheendofthepaper and ejected the remainder of the paper Load new paper seepage 1 4 Ready Loading The printer is preparing to load paper No action is necessary Control Error The printer has a specific problem that may require service Turntheprinteroff After10ormoreseconds turn the prin...

Page 34: ...llow this procedure on the right side of the printer 1 Unlock and open the front door 2 Rotate the paper path release lever on the top labelled A down to the unlocked position 3 Rotate the thermal head release lever on the left side labelled L1 or the right side labelled R1 down to the unlocked position 4 Slide the cassette release lever on the left side labelled L2 or the right side labelled R2 t...

Page 35: ...ds you CAUTION The thermal print head becomes extremely hot during normal operation and fingerprints can damage it Never touch the thermal print head Do not allow any objects to fall onto the thermal print head 8 Wait approximately five minutes to allow the thermal print head to cool CAUTION Be careful not to damage or mark any rollers 9 Cut off any damaged or printed areas of the paper 10 Look in...

Page 36: ... the paper onto the roll 12 To close the printer reverse steps 1 7 Clearing a Paper Jam from the Lower Paper Path If a Lower Jam message appears on the operator panel follow this procedure 1 Unlock and open the front door 2 Rotate the paper path release lever on the bottom labelled B down to the unlocked position ...

Page 37: ...perator panel 7 When RollBack OK appears press Enter Paper Rollback appears followed by Load Paper 8 Open the front door 9 Lift the handle on the paper holder to release the latch then open the paper holder CAUTION Be careful not to damage or mark any rollers 10 Cut off any damaged or printed areas of the paper 11 Look inside the printer and carefully remove any pieces of paper 12 Close the paper ...

Page 38: ...a power outage occurs 1 Unlock and open the front door 2 Rotate the thermal head release levers labelled L1 and R1 down to the unlocked position 3 When power is restored a Rotate the thermal head release levers labelled L1 and R1 up to the locked position Place both of your hands on each lever and rotate it slowly NOTE Rotating the levers after a power interruption requires more force than rotatin...

Page 39: ...asters Width without exit tray 55 4cm 21 8in Width with exit tray 82 5cm 32 5in Depth 47 8cm 18 8in Height 78 5cm 30 9in Weight without ribbon and paper 68 7kg 151 5lbs Operating environment Temperature 15 to 35 C 59 to 95 F Relative humidity 20 to 86 non condensing Power voltagefrequency auto detection in the prescribed range 100V to 240V 50Hz to 60Hz Power consumption Less than 5 0 Amps at 100 V...

Page 40: ...ing Kit Use the KODAK Thermal Printer Cleaning Kit when performing routine maintenance on the printer see page 3 1 CAUTION Alcohol is a flammable liquid It can cause eye irritation and dry skin Wash your hands with soap and water following any maintenance procedures where you use alcohol pads KODAK Photo Ribbon D4000S Contents 2 ribbons 25 4 cm 10 in Capacity 300 20 3 x 25 4 cm 8 x 10 in prints KO...

Page 41: ...lled can cause damage to the printer 1 Remove the paper and ribbon from the printer 2 Remove the exit tray and the trim tray 3 Repack the printer trim tray and exit tray in the original packing box See the packing unpacking instructions included with the box Getting Help Help with your printer is available from the following sources Chapter 4 Troubleshooting in this user s guide KODAK Service and ...

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Page 43: ...lug the power cable from the printer before cleaning or when the printer is not in use If the printer has been dropped or damaged make sure a qualified service person examines the printer before you use it Do not block the filter openings on the printer cabinet Do not expose the printer to moisture or water Do not allow any foreign objects or liquids to fall or spill inside the printer Fire or ele...

Page 44: ...B 2 Safety and Regulatory Information Safety Labels Please observe the important safety warnings that are posted on the printer ...

Page 45: ...Safety and Regulatory Information B 3 1641133425 D4000 DuplexPhotoPrinter Rewind Unload Advance Load 164 1133 425 D4 000DuplexPhotoPrinter Pow er Rea dy Erro r 1641 1334 25 ...

Page 46: ...alled and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his or her own expense This class A digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe A est conforme à la n...

Page 47: ...e value specified in accordance with JIS Z8731 Disposal This product contains a small amount of lead in the solder on the circuit boards Disposal of this material may be regulated due to environmental considerations For disposal or recycling information please contact your local authorities In the USA contact the Electronics Industry Alliance at www eiae org In the European Union this symbol indic...

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Page 49: ...ance B 5 EMC directive compliance with B 4 exit tray 1 1 cleaning 3 1 3 3 inserting 1 2 removing 3 2 exterior cleaning 3 1 3 3 F filter openings blocking B 1 cleaning 3 1 3 3 G guide rollers cleaning 3 1 3 5 H handling paper and ribbon 1 4 prints 2 1 help with the printer A 3 humidity specifications paper and ribbon 1 4 printer A 1 prints 2 1 I inserting exit tray 1 2 trim tray 1 2 K KODAK Photo R...

Page 50: ... 1 4 8 printing 2 1 prints handling and storing 2 1 making 2 1 R radio frequency compliance B 4 recycling printer B 5 removing exit tray 3 2 trim tray 3 2 replacing paper 1 4 1 7 ribbon 1 7 1 10 ribbon handling and storing 1 4 loading 1 7 1 10 ordering A 2 replacing 1 7 1 10 S safety compliance B 4 information B 1 warning labels B 2 B 3 setting up the printer 1 1 1 10 setup mode 2 3 storing paper ...