5-2
November 2014
Troubleshooting
Resolving Operator Panel Status/Error Messages
Refer to the following table to resolve errors that appear on the
operator panel. If the error persists, contact Service and Support.
Paper is skewed.
• Paper is not loaded
correctly, or it is loose
on the roll.
• Debris in the paper path.
• Pinch roller is dirty.
1. Make sure that the paper
is loaded correctly and
wound tightly onto the
roll (see
).
2. Clear any debris from the
paper path (see
3. Clean the pinch roller
(see
).
Paper edge is bent.
Debris in the paper path.
Clear any debris from the
paper path (see
An abnormal noise occurs during
paper feeding.
Computer does not recognise the
printer.
USB cable is not connected
correctly, or it is damaged.
Check that the USB cable is
connected correctly and not
damaged.
Data transfer stops and the operator
panel displays
Data error
.
Problem
Description or Cause
Possible Solution
Enter/
Open Front Door
Message
Description or Cause
Possible Solution
Top Door Open
The top door is open.
Close the top door.
S Door Open
The slide door is open.
Close the slide door.
Incorrect Rib
The wrong type of ribbon is loaded.
Check for 8FL or 8FS on donor supply
and replace it with the correct type
(see
Ribbon
Mismatch
The wrong ribbon is loaded.
Load the correct ribbon (see
).
2022-Donor End
Out of ribbon.
Load (or reload) the ribbon (see
Summary of Contents for D4600
Page 1: ...November 2014 D4600 Duplex Photo Printer User s Guide ...
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Page 52: ...5 14 November 2014 Troubleshooting 9 Close the top door 10 Close the front of the printer ...
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Page 57: ...Safety and Regulatory Information November 2014 A 3 CAUTION SHOCK HAZARD DO NOT OPEN ...
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