DIAGNOSTICS
Status Messages and Error Codes
30JUL07
8F2919
Page
132 of 326
Error 21-120, 22-120, or 23-120: CUPS Engaged Failure
Messages
Description
Note
UPPER DRAWER (U) = 21. MIDDLE DRAWER (M) = 22. LOWER DRAWER (L) = 23.
This error occurs only when attempting to pick up a film. After the PICKUP HEEL was
acknowledged down on the surface of the film pack, the CUPS ENGAGED SENSOR (S2x)
did not acknowledge proper movement of the PICKUP VACUUM ARM to separate and pick
up 1 film from the film pack after 9 attempts. This movement involves only the PICKUP
DRIVE MOTOR (M3x) and the CUPS ENGAGED SENSOR (S2x), so it is possible that one of
these components failed or the film pack is blocked (stuck together), preventing the
movement of the PICKUP VACUUM ARM. The error is cleared when the SUPPLY DRAWER
is closed (as indicated by the SUPPLY DRAWER INTERLOCK).
Result of Error
The system cannot make a print from the SUPPLY DRAWER. The SPOOLER is able to
receive and queue jobs, and print from any other available SUPPLY DRAWER.
User Action
1
Install a new FILM CARTRIDGE.
2
If the error occurs again, call Service.
LOCAL PANEL
LOG
DICOM
SEVERITY
xxxxx Supply: internal
Hardware Failure
(Alarm sounds)
xxxxx Supply: Cups engaged
sensor (S2) failed to confirm
proper completion of the
vacuum cup arm movement
after multiple attempts
FILM TRANS
ERR
1-Alert