DIAGNOSTICS
Status Messages and Error Codes
30JUL07
8F2919
Page
169 of 326
Error 21-931, 22-931, or 23-931: SUPPLY CONTROLLER Communications
Failure
Messages
Description
Note
UPPER DRAWER (U) = 21. MIDDLE DRAWER (M) = 22, LOWER DRAWER (L) = 23.
This error occurs when the MCS tries to communicate with the MICROCONTROLLER but
receives no response to 5 attempts. The error is cleared when power is cycled on the
IMAGER.
Result of Error
The system cannot print from this SUPPLY DRAWER. The SPOOLER is able to receive and
queue jobs, and print from any other available SUPPLY DRAWER.
User Action
1
Restart the LASER IMAGER from the LOCAL PANEL.
2
If the error occurs again, call Service.
FE Action
Do the actions below in sequence. If an action provides a resolution, do not continue with the
other actions.
1
De-energize then energize the LASER IMAGER.
LOCAL PANEL
LOG
DICOM
SEVERITY
xxxxx Supply: Internal
Communications Failure
(Alarm sounds)
MCS failed to communicate
with xxxxx Supply after
multiple attempts
BAD SUPPLY
MGZ
1-Alert