24
www.kodak.com/go/support
Troubleshooting
Printing stops
during mid-print
(paper stops
feeding and
Paper light
and/or On/Off
light may blink)
IMPORTANT:
Use only the PH series Kodak color cartridge & photo paper kit
for your photo printer. Do not use inkjet paper.
■
Check paper:
1
Remove Paper tray (
page 6
).
2
Check paper slot on back of photo printer.
3
Remove loose paper from photo printer. For paper jam, see
page 23
.
4
Inspect paper supply: make sure removable tabs are not detached
from paper. Reload with new paper.
5
Carefully "fan" paper to keep sheets from sticking together.
6
Re-fill tray.
Do not exceed fill line
.
7
Re-load Paper tray, then press On/Off button to resume printing.
■
Clean Paper-feed roller (
page 19
).
Print smudged
■
Fingerprints may be on glossy side of paper. Handle paper by edges or by
removable tabs.
Print spotted
■
Check for dirty paper; wipe paper gently with dry, lint-free cloth to
remove dirt. For excessive dirt or debris, thoroughly clean Paper tray and
load new paper (
page 5
). Check and clean Paper-feed roller (
page 19
).
NOTE:
Keep paper in the original protective wrap and remove and close the Paper tray and
Paper-tray door to keep dust and debris from collecting on the paper or inside the photo
printer (
page 2
).
Status
Possible solution
