Troubleshooting
www.kodak.com/go/support
27
Printing slow
NOTE:
When printing a large number of prints, printing may slow down to prevent the print
head from overheating.
■
Move photo printer from direct sunlight; operate in
temperature-controlled environment.
■
Do not block cooling vents; keep them clean (
page 1
).
■
Close unnecessary software applications.
■
Make sure computer meets minimum system requirements. Upgrade
system, if necessary.
Unable to
remove
cartridge (Paper
light may glow
steady amber or
blink)
IMPORTANT:
The cartridge may lock if there is a paper error. Clear the paper
error and make sure the Paper light is off before attempting to
remove the cartridge (see Paper light under
Status lights,
page 28
).
■
Reload or fill Paper tray (
page 5
).
■
Clear paper jam (
page 23
).
■
Disconnect power, then reconnect (
page 3
).
IMPORTANT:
Upon reconnecting the power, the cartridge may advance to the
next picture slot on the ribbon, resulting in a supply mismatch.
Paper runs out
before color
cartridge (or
vice versa)
■
Supply mismatch results may include:
—Scrapping of paper due to jams or other errors
—Gradual advancement of cartridge ribbon when removing ribbon slack
or clearing jams
—Advancement of cartridge ribbon when reconnecting power to
unlock cartridge
Supply mismatch likely to occur in continuous use of photo printer. Keep
cartridge and paper supply synchronized by discarding unused cartridge
or paper when one or other fully depleted.
Status
Possible solution
