User’s Manual
5–14
5B9615
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Refer to the User’s Guide for the Kodak Ektascan Network Interface.
Troubleshooting the Control Terminal
Blank Display Screen
If a terminal is not used for several minutes, the screen will become blank to protect the
screen from “burning in” the characters. When the screen is blank, use the following
sequence to refresh the screen:
1. Press any key.
2. If the screen did not refresh, turn the Control Terminal off and then on.
3. Check that the Laser Printer is functioning properly.
4. Check that the imaging device is communicating successfully with the Laser Printer.
This will indicate whether or not the interface is responding.
5. If none of the above steps refresh the screen, contact your Service Representative.
Garbled Screen
If the user indicates a WYSE terminal specification when it is not a WYSE terminal, and
makes a selection from the “Mode Selection Menu” with the non-WYSE terminal, the
Control Terminal display may show a garbled message.
If the user presses [Esc] and the system returns to the “Mode Selection Menu,” nothing
further needs to be done.
If the terminal does not respond to the [Esc] key, the terminal parameters may have been
changed by the error. Reset the parameters to their original values, and press [Esc]. At
the “Terminal Selection Menu,” select the correct specification.
Summary of Contents for Ektascan 2180
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