Troubleshooting
86
Kodak ESP 9 Printer User Guide
Multiple pictures not scanned properly
When scanning or copying, the Kodak printer can detect multiple images on the scanner
glass, straighten them, and create individual files. If you are having trouble with this
feature, check the following:
Probable Cause 1
Your photos are not placed optimally on the scanner glass.
Corrective Action
x
Make sure that your photos do not overlap.
x
Place photos away from the edges of the scanner glass.
x
Some images do not scan well. Light-colored images may not be detected as separate
images.
x
You may need to make adjustments to the scanning area using the Preview feature in
the Kodak Home Center.
Probable Cause 2
The scanner glass is dirty.
Corrective Action
Make sure the scanner glass is completely clean or the photos might not scan properly (
see
“Cleaning the scanner glass” on page 74).
Probable Cause 3
The scanner lid is dirty.
Corrective Action
Clean the scanner lid (
see
“Cleaning the scanner lid” on page 74).
Probable Cause 4
The
Scan What
Document
option on the Scan menu was selected, instead of the
Scan What
Photo
option.
Corrective Action
Scan the photos again in the appropriate format.
No communication with computer
Probable Cause
Your Kodak printer is not connected to your computer.
Corrective Action
x
Make sure your printer is plugged in and turned on.
Summary of Contents for ESP 9 ALL-IN-ONE PRINTER - SETUP BOOKLET
Page 17: ...All in One Printer print copy scan fax 9 User Guide ...
Page 28: ...Getting Help 4 Kodak ESP 9 Printer User Guide ...
Page 82: ...Copying 58 Kodak ESP 9 Printer User Guide ...
Page 130: ...Troubleshooting 106 Kodak ESP 9 Printer User Guide ...
Page 146: ...Glossary 122 Kodak ESP 9 Printer User Guide ...
Page 148: ...If you need to call Customer Support 124 Kodak ESP 9 Printer User Guide ...
Page 157: ... 1K3289 1K3289 1K3289 B ...