Kodak ESP 9 Printer User Guide
123
When you contact Kodak Customer Support for All-in-One printer assistance, the service
representative may ask you for some background information, as well as information about
your specific issue. If you can have ready access to it, it may save you time.
Useful for the Kodak service technician:
x
Kodak Service Number (located inside or on the outside of the printer)
x
Printer model number (located on back of the printer).
x
Control panel error message, if any
x
A printed test page (
see
“Monitoring and adjusting the printer's performance” on
page 75)
x
Computer model and operating system
x
Computer processor type and speed (MHz)
x
Amount of computer memory (RAM) and free hard disk space
x
Exact Home Center error message received, if applicable
Windows PC only:
x
Exact printer error message received in the printer status monitor
x
Version of Kodak Home Center software. (From the Home Center Help panel, click
the Info
button to view the About box)
B
If you need to call
Customer Support
Summary of Contents for ESP 9 ALL-IN-ONE PRINTER - SETUP BOOKLET
Page 17: ...All in One Printer print copy scan fax 9 User Guide ...
Page 28: ...Getting Help 4 Kodak ESP 9 Printer User Guide ...
Page 82: ...Copying 58 Kodak ESP 9 Printer User Guide ...
Page 130: ...Troubleshooting 106 Kodak ESP 9 Printer User Guide ...
Page 146: ...Glossary 122 Kodak ESP 9 Printer User Guide ...
Page 148: ...If you need to call Customer Support 124 Kodak ESP 9 Printer User Guide ...
Page 157: ... 1K3289 1K3289 1K3289 B ...