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www.kodak.com/go/support
Troubleshooting
After installing a
new color
cartridge, the
following error
message
appears:
“Empty
cartridge.
Replace color
cartridge, then
press Print”.
(The printer
does not
recognize the
color cartridge)
1
Open the cartridge doo
r.
2
Push up on the green cartridge-release tab.
3
Remove the cartridge.
4
Reinsert the cartridge.
5
Press Print.
If the error message reappears:
■
Repeat steps 1-3 above, then clean the cartridge sensor with a
dry
lint-free cloth
.
■
Reinsert the cartridge, then press Print.
If...
Try the following
Sensor