Troubleshooting
www.kodak.com/go/support
37
Transfer/communication problems
If...
Try one or more of the following
Nothing happens
when you try to
transfer pictures to
the computer
■
Press the Transfer button,
, on the printer dock.
■
Check the power and USB connections from the printer dock to the
computer (
page 19
).
■
Reseat the camera on the printer dock (
page 7
).
■
Close unnecessary software applications and minimize remaining
application windows. Follow any messages on the screen that may
have been hidden by other windows.
■
Disconnect then reconnect the USB cable from the printer dock to the
computer (
page 19
).
■
Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary (see Helpful links,
page 40
).
■
Install Kodak EasyShare software (
page 17
). If you choose Custom
installation, make sure to install the printer driver.
■
Uninstall, then reinstall Kodak EasyShare software (
page 17
).