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B-4

A-61677  May 2015 

Contacting Kodak Alaris

For Information on 

Kodak

 Scanners:

Website: www.kodakalaris.com/go/docimaging

For U.S. Service, Repair and Technical Assistance by Telephone:

Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak Alaris holidays. 
Phone: (800) 822-1414

For Technical Documentation and FAQ’s available 24 hours a day:

Website: www.kodakalaris.com/go/docimaging

For Service Program Information

Website: www.kodakalaris.com
Phone: (800) 822-1414

Summary of Contents for i2400

Page 1: ......

Page 2: ...names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYR...

Page 3: ...OVERVIEW 1 1 INSTALLATION 2 1 SCANNING 3 1 MAINTENANCE 4 1 TROUBLESHOOTING 5 1 APPENDICES A B ...

Page 4: ...thin the scanner which may cause the scanner to malfunction Material Safety Data Sheets MSDS for chemical products are available on the Kodak website at www kodakalaris com go msds When accessing the MSDSs from the website you will be required to provide the catalog number of the consumable you want the Material Safety Data Sheet for See the section entitled Supplies and consumables later in this ...

Page 5: ...between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for additional suggestions Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Where shielded interface ca...

Page 6: ...0 Scanners consists of the following models Kodak i2400 Scanner duplex scanner that scans 30 pages per minute at 200 and 300 dpi in black and white color and grayscale The i2400 Scanner allows you to scan 50 documents at a time and the dual LED indirect light provides excellent image quality Kodak i2600 Scanner duplex scanner that scans 50 pages per minute at 200 and 300 dpi in black and white and...

Page 7: ... dpi in color The i2620 Scanner allows you to scan 100 documents at a time and the dual LED indirect light provides excellent image quality Kodak i2820 Scanner duplex scanner that scans 70 pages per minute at 200 and 300 dpi in black and white and grayscale and 40 pages per minute at 200 dpi in color The i2820 Scanner allows you to scan 100 documents at a time and the dual LED indirect light provi...

Page 8: ...canner so you can use it as an easy reference Accessories Kodak White Background Accessory if you are scanning translucent or very thin documents this accessory will reduce black background bleed through while scanning which produces whiter images CAT No 892 7717 Kodak A3 Size Flatbed Accessory the Kodak A3 Size Flatbed adds scanning capability for exception documents up to 11 x 17 inch A3 size pa...

Page 9: ... number of documents 20 lb 80 g m2 The input tray can be extended to accommodate documents longer than 27 9 cm 11 inches 3 Side guides can be moved in and out to accommodate the size of the documents you are scanning 4 Function window Graphical display displays 0 9 These numbers correspond to a predefined function U or E is displayed if an error is encountered If you have a Kodak i2600 i2800 i2620...

Page 10: ...m 14 inches in length 8 End stops can be lifted up when scanning small documents for better document stacking When the output tray is completely extended another pair of end stops is located at the end of the output tray Lift these end stops as necessary for better document stacking of long documents Back view 1 Routing channel allows you to secure the USB cable and power cord to protect them when...

Page 11: ...cleaning or replacement 4 UDDS sensor used to detect multifeeds and document edges 5 Imaging guides for optimum image quality keep the imaging area clean 6 Feed module cover this cover needs to be removed when cleaning or replacing the feed module or feed module tires 7 Paper present sensor detects the presence of documents in the input tray 8 Feed module assembly provides smooth document feeding ...

Page 12: ...to install your scanner NOTE If you have already performed all of the steps in the Installation Guide skip this section Installing the Kodak Driver Software Windows operating systems 1 Insert the Kodak i24x0 i26x0 i28x0 Scanners Installation CD in the CD ROM drive The installation program starts automatically 2 Select Install Scanner Software NOTES If the CD does not start automatically open the M...

Page 13: ... or SUSE the following procedures may be slightly different Kodak Scanner software requires QT3 Verify that your system has these installed e g Fedora Applications Add Remove Software You must be a super user to install the software Installing the Kodak Driver Software Mac computers Available by request Connecting the power cord and USB cable When the drivers have been installed connect the power ...

Page 14: ... LED on the power supply indicates the power is on 5 Attach the USB cable to the scanner USB port located on the back of the scanner 6 Attach the other end of the USB cable to the proper USB port on your PC 7 Secure the power cord and USB cable into the routing channel on the back of the scanner ...

Page 15: ...es the scanner with the installed software When the installation process is complete and ready to scan the LED Start button will stop flashing and stay green Turning the scanner off To turn the scanner off press the toggle button for 1 second NOTE The Power Off energy saver feature will also turn the scanner off after an extended period of time after the scanner is in power saver mode The default ...

Page 16: ...to scan 1 Be sure the scanner is on and ready to scan LED Start button will be green and constant 2 Tilt the scanner Tilt position Use the scanner in this position when scanning Using both hands rotate the scanner body away from you When you tilt the scanner the output tray will slide out from underneath the scanner Storage position Use this position to store the scanner when not in use Rotate the...

Page 17: ...u are scanning 4 Adjust the input tray You can scan documents with the input tray open or closed Feed documents with the input tray open if you are scanning a batch of documents If space is limited and you want to close the input tray you can easily feed documents one at a time Input tray open Input tray closed ...

Page 18: ...a care to be sure they are centered in the input tray 2 Remove all staples and paper clips before scanning Staples and paper clips on documents may damage the scanner and documents 3 All inks and correction fluids on the paper must be dry before scanning is started 4 Place the documents you want to scan in the input tray Be sure the front side of your document s is positioned against the input tra...

Page 19: ...s a document s and saves it as a black and white PDF file Black and White RTF scans a black and white document that can be opened using a word processing application The document will be saved as a RTF file Color JPEG scans a color photograph s and saves it as a JPG file Black and White Single page TIFF scans a black and white document and saves the images to individual single page TIFF files Blac...

Page 20: ...n you installed the Kodak Driver Software The scanning applications listed above are provided on separate CDs that were included with your scanner Refer to the application s User s Guide for instructions on how to install and use it The Smart Touch User s Guide can be found by clicking on the Help button within the Smart Touch application Scanning with Smart Touch If you installed Smart Touch the ...

Page 21: ...lacing the separation module and tires 4 7 Replacing the pre separation pad 4 9 Replacing the feed module and tires 4 10 Adjusting the pre separation roller tension 4 12 Supplies and consumables 4 12 Opening the scanner cover 1 Before opening the scanner cover be sure the input tray is in the open position and the scanner is tilted 2 Press and hold the scanner cover release lever and pull the scan...

Page 22: ...ot use household cleaners Allow surfaces to cool to ambient temperature before use Do not use cleaners on hot surfaces Use adequate ventilation Do not use cleaners in confined areas NOTES Before cleaning disconnect the electrical power Wash your hands with soap and water after performing maintenance procedures Cleaning the rollers 1 Open the scanner cover 2 With a roller cleaning pad wipe the feed...

Page 23: ...lift it out of position 2 Manually rotate and wipe the separation module tires with a roller cleaning pad 3 Inspect the separation module If the separation module tires show signs of wear or damage replace the tires or the separation module See Replacement procedures for more information 4 Insert the separation module by aligning the tabs with the slots and snapping it into position ...

Page 24: ...r when removing or cleaning around the feed module 1 Pull against the raised edge of the feed module cover and lift it up and out of position 2 Rotate the feed module forward and push it to the left to lift it out of position 3 Manually rotate and wipe the feed module tires with a roller cleaning pad ...

Page 25: ...rea 6 Reinstall the feed module by aligning the pins and pushing it toward the left to fit it into position Be sure the gears are aligned and it snaps into place Roll the feed module back into place 7 Reinstall the feed module cover by aligning the tabs with the slots and pushing it back into position until it snaps into place Vacuuming the scanner Before cleaning the imaging area it is suggested ...

Page 26: ... scanner cover with both hands Running a transport cleaning sheet 1 Remove the wrapping from the Transport Cleaning Sheet 2 Adjust the side guides to fit the cleaning sheet 3 Place a transport cleaning sheet in the input tray adhesive side facing you in portrait orientation 4 Using your scanning application scan the transport cleaning sheet 5 After the transport cleaning sheet is scanned turn it o...

Page 27: ...rocedures can cause the life of the consumables to vary You should change the tires if you notice an increase in multiple feeds stoppages or a decrease in feeder performance that is not resolved by following the cleaning procedures NOTES Before replacing parts disconnect the electrical power Certain paper types such as carbonless paper or newsprint failure to clean regularly and or use of non reco...

Page 28: ...e 3 Remove the separation roller from the separation module housing 4 Remove each tire by sliding the tire off the core 5 Install each new tire by gently pulling it over the core IMPORTANT Do not overstretch the tire it may tear 6 Reinstall the separation roller in the separation roller housing Be sure the separation roller snaps into place 7 Reinstall the separation module by aligning the tabs wi...

Page 29: ... on the side tabs until the pre separation pad protrudes slightly from the front of the separation module 4 Grasp the pre separation pad and pull it out of the separation module 5 Discard the worn pre separation pad 6 Align the side tabs of a new pre separation pad with the slots on the separation module 7 Push the pre separation pad firmly in the slots until the pre separation pad flap rests ligh...

Page 30: ...d module cover and remove it from its position 2 Rotate the feed module forward and push it to the left to lift it out of position If you are replacing the feed module insert the new feed module by aligning the pins and pushing it toward the left to fit it into position Be sure the gears are aligned and it snaps into place then go to Step 8 If you are replacing the tires continue with Step 3 3 Rem...

Page 31: ... not overstretch the tire it may tear 6 Replace the core assembly in the feed module You may need to slide the shaft to the right or left so the core fits properly within the feed module housing 7 Reinstall the feed module 8 Reinstall the feed module cover by aligning the tabs in the slots and pushing the feed module cover down until it snaps into place ...

Page 32: ...aligning the tabs with the slots and snapping it into position Supplies and consumables Contact your scanner supplier to order supplies NOTE Items and catalog numbers are subject to change Description CAT No Kodak Feed Rollers qty 12 148 4864 Kodak Separation Module 173 6115 Kodak Feed Module 826 9607 Kodak Digital Science Roller Cleaning Pads qty 24 853 5981 Kodak Digital Science Transport Cleani...

Page 33: ... adjusted for the length of the documents you are scanning all documents meet the specifications for size weight and type as outlined in Appendix A Specifications the scanner and tires are clean the spring on the pre separation module is adjusted to the proper tension See the procedures in Chapter 4 Maintenance the feed module and pre separation module is installed properly and securely in place S...

Page 34: ...ee the section entitled Cleaning the imaging area in Chapter 4 Maintenance Roller marks appear on the document after scanning Clean the rollers See the procedures in Chapter 4 Maintenance Images have black background bleed through When scanning translucent documents black bleed through may be displayed on the image To minimize this adjust the Contrast value or select Draft Fixed in TWAIN or Fixed ...

Page 35: ...he scanner model and serial number Computer configuration Software application you are using Codes Message Explanation Action 0 Check USB cable Indicates that there is no USB connection or the USB cable is not securely attached Power saver mode Indicates the scanner is in power saver mode No action is required Scanning The scanner is scanning documents U5 E3 Rescan documents USB cable has been dis...

Page 36: ...a duplex scanner which provides black and white and grayscale up to 60 pages per minute 120 images per minute at 200 and 300 dpi color scanning up to 40 pages per minute 80 images per minute at 200 dpi Kodak i2820 Scanner a duplex scanner which provides black and white and grayscale scanning up to 70 pages per minute 140 images per minute at 200 and 300 dpi color scanning up to 40 pages per minute...

Page 37: ...ot including input tray and output tray Scanner Weight 5 5 kg 12 lbs Host Connection USB 2 0 Operating Temperature 10 C to 35 C 50 to 95 F Operating Humidity 15 to 80 RH Environmental Factors Energy Star qualified scanners Power Consumption Scanner Off mode 0 5 watts Running 35 watts Idle 8 watts Energy Star 2 5 watts Acoustic Noise Sound Pressure level Operating less than 58 dB A Off mode less th...

Page 38: ...ported operating systems Microsoft Windows 7 32 bit and 64 bit with SP1 Microsoft Windows 8 32 bit and 64 bit Microsoft Windows 8 1 32 bit and 64 bit Microsoft Windows 2008 Server x64 Edition Microsoft Windows 2012Server x64 Edition Linux Ubuntu 10 04 12 04 14 04 LTS Linux SUSE 11 1 Linux Fedora 10 MAC OS v 10 8 v 10 9 and v 10 10 available via web download Included Drivers Windows operating syste...

Page 39: ... breakage of a connector cover glass pins trays or seal c from service modification or repair not performed by Kodak Alaris or a service provider authorized by Kodak Alaris or by tampering use of counterfeit or other non Kodak Alaris components assemblies accessories or modules d by misuse unreasonable handling or maintenance mistreatment operator error failure to provide proper supervision or mai...

Page 40: ... covered under this Limited Warranty must obtain a Return Material Authorization number RMA by calling 800 822 1414 and within ten 10 business days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end user s own expense and risk in compliance with Kodak Alaris current Packaging and Shipping Guidelines Any defective products or parts rep...

Page 41: ...y may be voided The Return Material Authorization Number RMA must be clearly marked on the outside of the box to ensure proper receipt and credit of the defective product Depot service If the Kodak Scanner is not eligible for AUR or On Site Service an eligible purchaser may utilize our Depot Repair Service The eligible purchaser will be instructed to ship the product to the nearest authorized Depo...

Page 42: ...ical Assistance by Telephone Telephone technical support is available Monday Friday between the hours of 5 a m to 5 p m excluding Kodak Alaris holidays Phone 800 822 1414 For Technical Documentation and FAQ s available 24 hours a day Website www kodakalaris com go docimaging For Service Program Information Website www kodakalaris com Phone 800 822 1414 ...

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