A-61771 March 2013
6-5
Upgrading software
Kodak frequently updates drivers and firmware to correct issues and add new
features. If you are having error codes (
E
x), you should upgrade to the latest
driver before contacting Service. Go to: www.Kodak.com/go/disupport, access
i3X00 Software and Drivers
and download the most recent upgrade.
Contacting Service
1. Visit www.Kodak.com/go/disupport to obtain the most current phone
number for your country.
2. When calling, please have the following information ready:
•
A description of your problem.
•
The scanner model and serial number.
•
Computer configuration.
•
Scanning application you are using.