4-2
A-61408 September 1995
System Administrator
Actions
The system administrator is required to assist the operator when
the E100–299 series error messages and error code listings
indicate that host control is required.
Also, the system administrator is required to perform the actions
suggested by the accompanying error message(s) when the
E600-999 error messages are displayed. Remember to utilize the
+ (Plus) key to display the accompanying error message(s).
Listed below are the accompanying error messages that may be
displayed with the E600-999 error messages:
• When the accompanying error message reads “E234 Press
JOG To Remove Docs,” press the Jog key until all documents in
the transport system are deposited in the exit hopper. Then
perform the controlled power-down sequence.
• When the accompanying error message reads “E235 Controlled
Power-Down Reqrd,” perform the controlled power-down as
described in the section entitled,
Controlled Power-down Se-
quence.
• When the accompanying error message reads “E298 Calibra-
tion Required,” perform the controlled power-down sequence.
Then press the Cal key to perform the calibration process.
Furthermore, the system administrator is required to contact a
service representative when:
• the initial error recovery has been performed but the error
message persists
• the initial error recovery has no effect on the error message
• an indicated accessory must be replaced
Controlled Power-down
Sequence
Before performing the controlled power-down sequence, deter-
mine whether or not the error can be addressed from the host.
If the error can be addressed from the host, perform the required
host recovery procedures. If the error cannot be addressed from
the host, or if the scanner’s error message is not cleared when the
host recovery procedures are performed, continue with the
following power-down sequence:
1. Verify all images in the image buffer(s) are transferred to the
host.
2. If necessary, prepare the host and corresponding system
components for a scanner power-down.
3. Turn the scanner power off for at least five seconds, then turn
the power back on again.
4. If necessary, determine the last image transferred to the host,
reset the Image Address and Image Level to the correct
values, and re-scan all documents whose images have not
been transferred to the host. If required, calibrate before re-
scanning.
5. If the error message persists, call service.
