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A-61916 August 2019
Problem solving
Use the list below as a guide to check possible solutions to problems you may
encounter when using the printer.
Problem
Possible Solution
Print quality is poor or inconsistent
• Be sure the ink cartridge is not empty.
• Be sure the ink cartridge is properly installed.
• Be sure the ink cartridge is in the correct position for printing.
• Verify that the printer has been enabled in the scanning application and
that the expected print string has been specified.
• Verify that all printer connectors are securely fastened and that the
printer cable is securely attached.
• Clean the print head (see “Printing problems when starting up due to
dry print head” below).
Printing problems when starting up
due to dry print head
Remove the ink cartridge from the printer carrier and using a lint free
cloth or swab, dab (do not wipe) the ink jets on the ink cartridge, replace
the ink cartridge and try again.
Not printing
• Be sure that printing is enabled in the scanning application.
• Check to be sure that the ink cartridge/printer carrier is secure and in
the desired print position.
• Be sure the tape is removed from the print head.
• Be sure the Printer Accessory is plugged in.
Ink is being sprayed on the back of
the scanner
• Verify that the printer carrier is securely in a print position (see
“Changing print positions” on page 47).
Printer door will not close
• Verify that the printer carrier is in the “printing” position.
Summary of Contents for S2000f Series
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