Kodak S2000f Series, User Manual

A-61916  August 2019

71

Appendix B Warranty - US and Canada only

Congratulations on the purchase of an Alaris Scanner. Alaris Scanners are designed to provide end users with the highest 
performance and reliability. All Alaris Scanners are covered by the following Limited Warranty.

Limited Warranty for Alaris Scanners

Kodak Alaris Inc. provides the following Limited Warranty on Alaris Scanners (excluding spare parts and consumables) 
distributed by Kodak Alaris or through Kodak Alaris’ authorized distribution channels:
Kodak Alaris Inc. warrants that an Alaris Scanner, from the time of sale through the Limited Warranty period applicable to the 
Product, will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the 
particular Alaris Scanner.
All Alaris Scanners are subject to the Warranty Exclusions described below. An Alaris Scanner found to be defective or which 
does not conform to the product specifications will be repaired or replaced with new or refurbished product at Kodak Alaris’ 
option.
Purchasers may determine the applicable Limited Warranty period for the Alaris Scanners purchased by visiting 

www.AlarisWorld.com/go/imsupport

.

Proof of purchase is required to demonstrate eligibility for warranty service.

Warranty exclusions

Kodak Alaris’ Limited Warranty does not apply to an Alaris Scanner that has been subjected to physical damage after purchase, 
caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship 
the Scanner back to Kodak Alaris for warranty service in accordance with Kodak Alaris’ then current Packaging and Shipping 
Guidelines, including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping restraint 
prior to use; (b) resulting from the user’s installation, system integration, programming, re-installation of user operating systems 
or applications software, systems engineering, relocation, reconstruction of data, or removal of the product or any component 
(including breakage of a connector, cover, glass, pins, trays or seal); (c) from service, modification or repair not performed by 
Kodak Alaris or a service provider authorized by Kodak Alaris or by tampering, use of counterfeit or other non-Kodak Alaris 
components, assemblies, accessories, or modules; (d) by misuse, unreasonable handling or maintenance, mistreatment, 
operator error, failure to provide proper supervision or maintenance, including use of cleaning products or other accessories not 
approved by Kodak Alaris or use in contravention of recommended procedures or specifications; (e) by environmental 
conditions (such as excessive heat or other unsuitable physical operating environment), corrosion, staining, electrical work 
external to the product or failure to provide electro-static discharge (ESD) protection; (f) by failure to install firmware updates or 
releases available for the product and (g) by such other supplemental exclusions published from time to time online at 

www.AlarisWorld.com/go/imsupport

.

Kodak Alaris provides no Limited Warranty for products purchased from countries other than the United State and Canada. 
Purchasers of products from foreign distribution channels must seek warranty coverage, if any, through the original source of 
purchase.
Kodak Alaris provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product, 
computer system or other electronic device.
Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s 
product or system.
The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty 
(30) days, whichever is longer.

Installation Warning and Disclaimer

KODAK ALARIS WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING 
FROM THE SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS 
OF THE CAUSE. SUCH DAMAGES FOR WHICH KODAK ALARIS WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT 
LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSS OF DATA, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, 
COST OF ANY SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH 
DAMAGES.
If there is any conflict between other sections of this appendix and the Limited Warranty, the terms of the Limited Warranty 
prevail.

How to obtain Limited Warranty service

Alaris

Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s 

Guide will answer most of the technical questions the end user might have regarding proper installation, operation and 
maintenance of the product. However, should additional technical support be required, you may visit our website at: 

www.AlarisWorld.com/go/imsupport

or contact: Kodak Alaris’ Response Center: 

(800) 822-1414

The Response Center is available Monday – Friday (excluding Kodak Alaris holidays) 8 a.m. to 5 p.m. EST.