Operator’s Guide 3 - 3
Chapter 3. Troubleshooting
Identifying Printing Problems
Identifying Printing Problems
This section provides examples of test patterns and test prints showing
common print problems. Possible causes and suggested corrective
actions to be taken to correct the problems are also described.
Perform each step in a corrective action in the order described. After
completing each corrective action, print test patterns or run the job;
examine the print quality of the output. If necessary, repeat the corrective
action until the problem is corrected.
The following printing problems are caused by incorrect voltage settings.
(See your system software operator's manual for details on adjusting
printhead voltage settings.)
Voltage Defects
Missing or Misdirected Drops
Missing or misdirected drops usually appear in the sixth bar from the
left of the test pattern when the charge voltage applied to the
printhead is too high.
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