Operator’s Guide 3 - 5
Chapter 3. Troubleshooting
Identifying Printing Problems
To correct printing problems caused by voltage defects, perform the
following steps:
1.
Clean the catcher bottom plate as described in Chapter 4.
2.
Record the current voltage setting.
3.
Raise or lower the voltage level by 5 volts. (See your system software
operator's manual for details on adjusting printhead voltage settings.)
4.
Continue adjusting the voltage level until the problem is corrected.
5.
If the problem persists, reset the voltage level to its original setting.
6.
Perform the printhead cleaning procedure described in Chapter 4.
7.
If the problem persists, repeat the printhead cleaning procedure.
8.
When all other corrective actions fail, perform the printhead swabbing
procedure described in Chapter 4.
Phase Defects
To correct a printing problem caused by phase defects, perform the
following steps:
1.
Verify that the problem is not caused by interference by cleaning the
catcher plate as described in Chapter 4.
2.
Record the current phase setting.
3.
Raise or lower the phase setting by 5 units. (See your system
software operator's manual for details on adjusting the printhead
phase setting.)
4.
Continue adjusting the phase setting until the problem is corrected.
5.
If the problem persists, reset the phase setting to its original setting.
6.
Perform the printhead cleaning procedure described in Chapter 4.
7.
Repeat the printhead cleaning procedure until the problem is
corrected.
Summary of Contents for VERSAMARK DP5120
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