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Chapter 3. Troubleshooting
Identifying Printing Problems
To correct printing problems caused by distortion, perform the following
steps:
1.
If characters are wavy or irregular, verify that the current printhead
height falls within the appropriate range for the printer being used, as
described in Chapter 1.
2.
If possible, decrease the printhead height to move the printhead
closer to the substrate.
3.
Verify that the software parameter for printhead height matches the
actual physical printhead height; adjust the printhead height
parameter to match the printhead's position as required. (See your
system software operator's manual for details on adjusting printhead
height.)
Elongation
Elongation appears on test prints as a consistent widening of
characters.
To correct elongated characters, perform the following steps:
1.
Verify that the parameter settings defined for tach and cue are
correct. (See your system software operator's manual for details on
adjusting tach and cue.)
2.
If the tach encoder is tracking paper speed incorrectly, verify that the
document transport is operating at the proper rate of speed.
Compression
To correct printing problems with compressed print, perform the
following procedure:
1.
Verify that the parameter settings defined for tach and cue are
correct. (See your system software operator's manual for details on
adjusting tach and cue.)
Summary of Contents for VERSAMARK DP5120
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