How to Use This Guide
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VRS Installation Guide
Technical Support Information
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax
Support pages provide product-specific information, such as current revision levels,
the latest drivers and software patches, online documentation and user manuals,
updates to product release notes (if any), technical tips, and an extensive searchable
knowledgebase. You can find VRS FAQs on the VRS Support pages.
The Kofax Web site also contains information that describes support options for Kofax
products. Please review the site for details about the available support options. If you
need to contact Kofax Technical Support, please have the following information
available:
• VRS software version
• Scanning application
• Operating system
• Scanner make and model
• Scanner engine (board) type
• SCSI Scanner controller (if applicable)
• Special/custom configuration or integration information