Issue
Possible cause
Solution(s)
The light is off, and the
heating plate is not hot.
Cooker is not connected to
power supply.
•
Ensure cord is connected
properly to power outlet,
and that power is
switched on
•
Ensure cord is not
damaged
•
Check fuse for power
The light is off, but the
heating light is hot.
•
The lights or resistances
are loose
•
The light or resistance
have broken down
•
Ensure the light is
connected correctly.
•
The bulb requires
replacement. Contact
kogan.com support.
The light is on, but the
heating plate is not hot.
•
The wiring is loose
•
The heating tube has
broken down
•
Reconnect the wire
•
Heating tube requires
replacement. Contact
kogan.com support.
The rice is half-cooked or
cooking time is too long.
•
Inner pot is not making
full contact with the
heating element
•
Inner pot is deformed and
cannot make full contact
•
Heating plate is
deformed.
•
The cooker pot is slanting
to one side, other side is
not touching the heating
plate
•
Foreign matter left
between cooking pot and
heating plate
•
Ensure proper contact is
being made between the
inner pot and heating
plate
•
If the heating plate is
slightly deformed, polish
the heating plate with
fine sandpaper (refer to
Cleaning & Care
instructions)
•
Turn the cooking pot
round slightly until it is
fixed to the heating plate
properly
•
Polish the foreign matter
with fine sandpaper (320
grit, very fine).
TROUBLESHOOTING
Summary of Contents for KA10CPRICKA
Page 1: ...10 CUP RICE COOKER KA10CPRICKA ...
Page 2: ......
