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If you experience any issues, please check the table below before contacting the support 

team. 
 

Not Turning On 

Check that the freezer is plugged in and the outlet is switched 

on. 

Check whether there is a power failure or if your circuit breakers 

have tripped. 

 

Odour 

Ensure that foods with strong scents are well wrapped. 

Check whether there is any rotten food or liquids in the freezer.  

Clean the inside of the freezer. 

 

Compressor Is Working 

for Long Periods 

During summer, it is normal for the compressor to work harder 

due to the higher ambient temperature. 

Ensure that food is allowed to cool down before it is placed inside 

the freezer. 

Do not open the doors too frequently. 

 

Light Not Turning On 

Check to see whether the freezer is plugged in and that the 

outlet is switched on.  

Have the globe replaced. 

Door Cannot Close 

Check to see that the door isn't being blocked by any packaging. 

Check that the freezer isn't tilting. 

Loud Noises 

Check whether the freezer is stable and level. 

Door Seals Aren't Tight 

Remove any foreign matter or liquids on the seals. 

Heat the door seal with a hot towel or hairdryer, then close the 

freezer. 

 

Water Pan Overflowing 

There is too much food in the freezer, resulting in heavy 

defrosting. Doors aren't closing properly, resulting in over frosting. 

Freezer Body Is Hot 

Heat dissipation of the built-in condenser into the body is 

normal. 

 

Surface Condensation 

Condensation on the exterior surface and door seals is normal 

when the ambient humidity is too high. It can be wiped away 

with a clean towel. 

 

Abnormal Noise 

Buzzing and creaking from inside the body of the freezer is 

perfectly normal.  

This is the sound of the compressor and the refrigerant flowing. 

             TROUBLESHOOTING 

Summary of Contents for KA92WCFREZA

Page 1: ...92L WHITE COLD FREEZER KA92WCFREZA ...

Page 2: ......

Page 3: ...ce Keep all ventilation openings clear of obstructions Do not use mechanical devices or other means to accelerate the defrosting process Do not use extension cords The refrigerant and cyclopentane foaming material used in this appliance is flammable When unplugging the appliance from the power outlet grasp the plug and pull on it Do not pull on the cord Please use a dedicated power socket for this...

Page 4: ...ove any protective films on the doors and body Place the freezer in a location away from heat and direct sunlight Do not place the freezer in a moist or watery location to prevent rust Ensure the freezer is placed on a stable flat surface Make sure the unit cannot be rocked side to side back and forth or diagonally Ensure there are at least 20cms of space above the top of the freezer plus at least...

Page 5: ... you believe you are qualified to do so you may reverse the door yourself Ensure the unit is unplugged and empty Adjust the levelling feet to their highest position To take the door off it is necessary to tilt the unit backwards You should rest the unit on something solid so that it will not slip during the reversal process All parts removed must be saved to do the reinstallation of the door Do no...

Page 6: ... the two screws from the bottom bracket Remove the foot from the opposite side 3 Place the pieces off to one side 4 Slide the door down about 15cm and off the top hinge pin and then lift it away from the freezer ...

Page 7: ...ing sure it is facing the right way up Screw the bottom hinge into place on the new side Replace the other foot on the other side and then replace the plastic covering by clicking it back into place on the door hinge 7 Check that the door is aligned horizontally and vertically and that the seals are closed on all sides before finally tightening the bottom hinge Re adjust the levelling feet ...

Page 8: ...se with warm water using a damp sponge or cloth Wash the shelves and salad compartment in warm soapy water and then dry completely before replacing them into the unit Clean the exterior of the unit with a damp cloth Energy Saving Tips This appliance should be located in the coolest area of the room away from heat sources and heating ducts as well as away from direct sunlight Organise and label you...

Page 9: ...eze should be cleaned with clean water and dry cloth Open the doors and allow the unit to dry naturally before closing the doors and turning the power back on Do not use hard brushes steel wool wire brushes abrasives organic solvents boiling water acids or alkaline items to clean the freezer During use condensation may appear on the outside of the unit This is completely normal and can just be wip...

Page 10: ... it thoroughly The door should be kept open to prevent odours Moving Before the freezer is moved you should remove all food objects Then fix all glass partitions freezer drawers etc with tape Tighten the levelling feet the close the doors and seal them with tape While moving the freezer must not be turned upside down or laid down To improve the longevity of the freezer once it has been set up and ...

Page 11: ...at the outlet is switched on Have the globe replaced Door Cannot Close Check to see that the door isn t being blocked by any packaging Check that the freezer isn t tilting Loud Noises Check whether the freezer is stable and level Door Seals Aren t Tight Remove any foreign matter or liquids on the seals Heat the door seal with a hot towel or hairdryer then close the freezer Water Pan Overflowing Th...

Page 12: ...tion We hope that this user guide has given you the assistance needed for a simple set up For the most up to date guide for your product as well as any additional assistance you may require head online to help kogan com ...

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