Troubleshooting
Problem
Cause/Solution
Soft-serve fruit mixture
stops dispensing
The chute may be clogged. Turn the unit off
IMMEDIATELY and unplug from the electrical outlet.
Remove the dispenser by turning clockwise and take
out the grinder. Wipe clean, then reassemble the unit.
Fruit is leaking out of the
dispenser
Ensure that the gasket is attached to the dispenser
correctly.
Ice-cream is coming out
too soft
The fruit is not frozen enough. Put into freeze for
several hours.
