11
FAQs
TROUBLESHOOTING GUIDE
If you experience problems with your rangehood, or it appears not to be operating correctly, check
in the list below for answers to frequently asked questions. If none of the solutions offered help you
solve your problem, please contact our after sales support line for advice.
Do not attempt to repair the appliance yourself!
PROBLEM
POSSIBLE CAUSE
SOLUTION
The extractor fan ceases
to function.
There is no electrical
current in the network.
Check with other appliances
that your electricity supply is in
working order.
There is insufficient
suction power.
Wrong suction speed has
been selected, or the air
outlet is blocked.
Select suction speed “ II ” if
speed “ I ” was selected.
The charcoal filter needs to
be replaced. The charcoal
filter needs to be replaced if
food smells start to become
noticeable within your kitchen.
If the rangehood is installed to
vent outside, check that the
ducting and outlets are free of
blockages.
Make sure your kitchen is
adequately vented to allow the
entry of fresh air.
The rangehood has
switched off during
operation.
The safety cut-out device
has been tripped.
Turn off the rangehood and wait
for the device to reset.
If the rangehood has been
installed below the height levels
indicated in the “Installation”
section, the motor will cut out
frequently, which may damage
the rangehood.
The bulbs do not light up.
The bulbs are loose, or
burnt out.
Tighten the bulbs, or replace
them, if necessary.
Fig. 10
